Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,298 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, good intuitive website, and rapid delivery - very happy!”

Helpful Report

Posted 6 years ago

“The service was very good, and the book was just as described and arrived on time. The software was a little clunky, taking a long time to load images, but worked well enough. Overall I would definitely use Bob Books again.”

Helpful Report

Posted 6 years ago

“Ordered a medium sized landscape, lustre photographic hardback photo book. Used extremely high def photos that took hours to get uploaded to the website. These photos were taken by a professional photographer on our wedding day. Found the software to create the book good and delivery/packaging was fine. The book isn't as good quality as I had hoped which is a shame, definitely not super crisp, high-def photos. Probably wouldn't use Bob Books again.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to write a review. I have checked with our customer care team and after looking at the data they received have confirmed that unfortunately some on the images were received quite grainy and appeared as lower resolutions files. It may also be that while your images were of print quality, the filter that you applied on your original image is what caused the grainy look. A photo will always look different when viewed on screen than in print for a variety of reasons including the fact that less pixels are needed to show a clear image on screen than in print and your screen is backlit. If you are unhappy with the quality of your book, please do not hesitate to get in touch with our customer care team at askbob@bobbooks.co.uk or call us on 0203 011 1644.

Posted 6 years ago

“Bob's Books was already well-reviewed, and I wasn't disappointed. The software installed easily on my laptop, and the process of making a book was very intuitive, with help all the way and decent editing tools for the photographs. The process of actually ordering the book was very easy, and the finished product was rapidly delivered and exceeded my expectations. I'll certainly be using the site again”

Helpful Report

Posted 6 years ago

“Really easy to create the photo book. Editing easy. Final printed quality is lovely.”

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Posted 6 years ago

“The service satisfied all my interests and was quick to provide respond back.”

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Posted 6 years ago

“Easy to use. Really pleased with the end result will definitely be using for our third book.”

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Posted 6 years ago

“Lovely photo book of a special day and excellent quality. Will definitely use again.”

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Posted 6 years ago

“I have always used an alternative supplier for my photobooks, but I was extremely pleased with the ease of use of the software package that I downloaded from Bobs Books and the quality of the end product. I will now use Bobs Books in the future.”

Helpful Report

Posted 6 years ago

“I have now created eight photo albums with Bob Books and I am very pleased with the quality of them and the prompt turn round time. On two occasions I have had to contact them and on each occasion I have had very quick replies and my concerns were dealt with in very quick time too. Not only would I recommend them but I have done so on several occasions. Thank you Bob Books.”

Helpful Report

Posted 6 years ago

“On the plus side, easy to use iPad app, quick service and good value for money. On the negative side, expected sharper quality of prints. Also the app is rather limited on layouts and other features which were available on PC software which I’d previously used.”

Helpful Report

Posted 6 years ago

“I found the software easy to use to prepare my book and was very happy with the quality and service. I definitely recommend Bob Books!”

Helpful Report

Posted 6 years ago

“I did a photo album for my wedding. The software to put it together was excellent. It did take me a while to understand how to fully use it, but the more I used it, the more I realised the full potential it could have, and the easier I found it to arrange and rearrange everything. When it came to ordering it, I raised an issue because the preview viewer was giving me a different (and worst) preview than the software was, but the team at Bob Book offered to checked how things looked at their end before going through with my order. So I found the staff helpful and courteous and I'm very happy with the final product I received. I have a few other projects that I am keen to use them for.”

Helpful Report

Posted 6 years ago

“Lots of features but took a while to figures things out. Looking forward to doing my next book and using more of the special effects”

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Posted 6 years ago

“Very pleased with the final book. Mac software took a little getting used to, but has plenty of layouts and very customisable. Definitely recommended.”

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Posted 6 years ago

“The software is eay to use and it’s easy to tweak the picture sizes to siit your images. There are plenty of options as to backgrounds and frames. I don’t find inserting text quite as easy but I suppose it is reslly meant for photos.”

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Posted 6 years ago

“If we can master the programme to create the book anyone can! The quality of all of the three books we have had produced by Bob Books has been excellent and the delivery service was quick and efficient.”

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Posted 6 years ago

“Consistently excellent. The only online photobook provider i use as you have full control to design your book”

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Posted 6 years ago

“I created a really lovely photo book for my daughter’s 21st Birthday. She was delighted, really well done. I also was a bit concerned about it being delivered on time.... customer service was fantastic... A huge thank you!”

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Posted 6 years ago

“I could not have asked for a better service, they really pulled out the stops for me and had this delivered on the morning I needed it despite my bad planning! A great service a lovely product we will definitely use these guys & girls again. Thank you so much it was really well received by the couple who I made this for. Thank you Bobs Books - M&M”

Helpful Report

Posted 6 years ago

Bob Books is rated 4.8 based on 8,298 reviews