Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,298 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our photo book. Gorgeous paper with lay flat binding. I downloaded the software to my Mac - so easy to use with loads of options to customise.”

Helpful Report

Posted 6 years ago

“I have always used Bob Books for my photo books (I now have over 30). The quality of the finished book is second to none.”

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Posted 6 years ago

“I have been extremely impressed with the level of customer service. I was using a lot of very old photographs and was concerned how they would work. I had a lot of questions regarding the best paper finish to use etc. Customer service were vey helpful and the photo-book looks great - Thank you”

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Posted 6 years ago

“Good quality product well printed and delivered promptly. Happy to recommend Bob's to friends.”

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Posted 6 years ago

“To celebrate my partner's 70th birthday, I wanted a collection of photos in a book that contained highlights of family gatherings with children and grandchildren. As a previous user of Bob Books, I had no hesitation in using their easy intuitive software, and uploading all of the photos. The gold lettering front cover options and presentation box gave the present an added lift. Delivery was quicker than I had expected, so there was no unexpected hiatus regarding timely delivery. We'll use Bob Books again.”

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Posted 6 years ago

“I always have found Bob Books a very rewarding way in which to create memories in a tangible and attractive way. The software is easy to use and offers a great deal of flexibility.”

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Posted 6 years ago

“Beautifully made book and arrived surprisingly quickly”

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Posted 6 years ago

“We love our slim calendar, and will continue ordering from Bob Books as long as they are available. The website is extremely fast and easy to use. We always receive our products on time. Thanks for being there to help us keep our memoriesl”

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Posted 6 years ago

“Honestly could not have been more happy with our book. Beautifully produced and to such a high standard. Very fast turn round time on order. Appreciated their great customer service when I called for an update on shipment. Thoroughly recommend.”

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Posted 6 years ago

“Good quality Photo Book.”

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Posted 6 years ago

“Excellent service. Very easy to use the software to make a photo book”

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Posted 6 years ago

“Wonderful book, great quality in photo paper have 20 of these books now so you can I like them. One negative is they are pricey and you can’t combine your loyalty points/money with discount offers which I dont agree with.”

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Posted 6 years ago

Hello, Thank you for taking the time to write a review and thank you for your continued custom. Our rewards program is essentially an offer in itself as we have very tight margins, we are limited in what we can off our customers to cover our printing costs. I’ve checked our system and I can see that you are able to claim a £40 voucher that you can use on any Bob Books product when there is no offer available. If you need any assistance claiming your voucher or using it feel free to get in touch with us at info@bobbooks.co.uk.

Posted 6 years ago

“Fairly easy app to use - sometimes tricky to understand why your photo gets a Red Cross - and super quality finished product. So happy, worth all the effort of choosing, writing and proofreading my book.”

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Posted 6 years ago

“Very Happy with the whole experience of putting the book together and the final results when published. All the photographs turned out as expected and the overall results were perfect. Will use Bob Books again in the future.”

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Posted 6 years ago

“Excellent service as usual!”

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Posted 6 years ago

“Excellent product, excellent service albeit a little expensive. In addition to which they answer the telephone.”

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Posted 6 years ago

“I have had 7 photobooks and 4 gallery mounted wall art produced by Bobs Books and they have all been produced to a very high standard. The software is easy to use and allows for some wonderful features. I have always found the standard of product and service to be exceptional and any problems are ironed out immediately. I have used other photobook companies before, but Bob Books is by far the best. I wouldn't hesitate to recommend Bobs Books”

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Posted 6 years ago

“I have used Bob Books many times and have always been very pleased with the results. Expensive but quality.”

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Posted 6 years ago

“Excellent quality and very quick delivery. Software easy to use.”

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Posted 6 years ago

“Very good service, excellent easy to use software and fast delivery, the quality of the book is very good indeed. Highly recommended.”

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Posted 6 years ago

Hello, Thank you for taking the time to write a review. I’m sorry that the gold highlights have rubbed off. I don’t believe you have been in touch with us regarding this problem. Could you please provide us with a picture showing the problem so we can investigate this further for you. Please send us the information at askbob@bobbooks.co.uk or give us a call on 0203 011 1644.

Posted 6 years ago

Bob Books is rated 4.8 based on 8,298 reviews