Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,306 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an album for my wedding photos from bob books and wasn't disappointed. The book is brilliant, thick paper and looks very professional. I also love the flat spine so can have a double page spread photo. Picture quality is also brilliant. I used the online creator and only criticism is that if you leave and come back to it the pictures are displayed on screen as lower resolution (I presume so it can run quicker). I phoned to make sure that they would be printed full quality and was assured they would be. They were and my wife and I were very impressed. Next time I will download the app, otherwise no complaints. 5/5 Would recommend.”

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Posted 7 years ago

“Takes a while to get the hang of it but very good and relatively easy in the end. I wanted express delivery but they could not do. However like the last book I ordered, Arrived quickly and well within the specified time. Top marks to the customer service team for when I was trying to get a quicker delivery - their quick and attentive replies were first class,”

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Posted 7 years ago

“The book would have been fantastic if it hadn't been for a error, in presumably the software, whilst composing the book. One of the photos was missing from the preview but it was in All Pages ( the bit before preview). I asked about this and it didn't seem to be a problem. So I went ahead and ordered the book. After the person received the book, I went back to the site to publish it so other family members could view it and discovered that there was a blank page where a photo should have been. I contacted Bob Books but they didn't seem particularly helpful and told me to return the book and order again. I don't know why they couldn't just fix the problem and send another correct one. Very disappointed.”

Helpful Report

Posted 7 years ago

Dear Caryn, Thank you for taking the time to write a review, I’m sorry that you were disappointed with your book. I’ve checked with head of customer care regarding your live chat query. Unfortunately, our agent misunderstood your final comment and thought you were referring to an empty image placeholder on the page. She did say if there was any issues, you’d be welcome to post the book back and have a free reprint. With regards to the missing image, it most likely occurred because your scanned image has become corrupt at some point. Therefore, you would need to fix your image, and re-upload it in your book before ordering it as unfortunately, simply printing another copy of your book from the original file will result in the same problem.

Posted 7 years ago

“I really enjoy creating a Bob Book . Capturing special memories in a book means I can relive those precious times. I have made several books over the years and have been delighted with the standard of the product.”

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Posted 7 years ago

“I love Bob Books. I like to make a photographic record of my travels in Photobooks using my images and diaries for the text. Bob Books Photo Books Designer allows me to take lots of time over organising the images and text in my Photobooks. It is completely flexible allowing you to alter the size of images and their spacing and giving helpful warnings if they are too close to the edge of the page or likely to have poor resolution. The variety of backgrounds you can choose for your pages is excellent. BUT the very best part of Bob Books is the very high standard of production, especially the printing of the images. I take RAW images which I convert and have high standards when it comes to sharpness and the quality of the printed image. Bob Books never lets me down. I'm so glad that I have found Bob Books after the frustration of using inferior companies before. I am producing lots of Photobooks of my life during the long,dark Winter evenings - these books will, I hope, sustain me and bring back wonderful memories when I'm very old and stuck in a Nursing Home and can no longer travel and explore the world. Thank you Bob Books!”

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Posted 7 years ago

“Dispatch of books is prompt, and quality of product is excellent. Sometimes the pictures are a little darker than I would like, but overall very happy with the experience”

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Posted 7 years ago

“An excellent piece of software allowing the creation of first class products. The production and delivered finished product is also first class.”

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Posted 7 years ago

“I have been extremely pleased and impressed with both the effectiveness of the Bob Designer Pro software on my Mac and the quality of the final Photo Books delivered. I am on a mission to better present my many years of photography (both film and digital) and have so far produced 4 books. To-date I have created A4 hardcopy books with a lay-flat lustre finish and they work really well for me to display the photos in a professional way, but also fit on my bookcase! The lay-flat has allowed me to be more flexible in the design and layout of each 2 page spread. When I get to a best-of-the-best I'll consider using a larger format. I haven't used the online editor, but I am impressed with the ease-of-use of the Designer Pro software - I don't use the automated layout as I like to have complete control of the picture selection and layout. Quality of the final hardcopy books is excellent and the output colours and brightness are consistent with those I work with on my screen display (there are various tips out there, including on Bobs Books website, to get a decent balance between your screen and final hardcopy). I haven't tried other services and chose based on other reviews I had seen - for me this has been a great choice and I'll be continuing with Bobs Books for my next projects. I have already recommended to a friend.”

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Posted 7 years ago

“Excellent product, I would recommend anyone to use this site. Superb quality and I requested for no retouching on the images and they have been reproduced and printed perfectly. Working on my next book.”

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Posted 7 years ago

“An excellent service and product from start to finish. The software is easy to use so I could upload and edit my photographs very easily. When our wedding album arrived we were delighted with the quality and finished product. I’m already planning my next Bob’s book and wouldn’t hesitate in recommending them.”

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Posted 7 years ago

“The instructions are easy to follow to make up a photo book with a large varieties of layouts available. I thoroughly enjoyed the experience of putting the photo book together and I have now done 4 in total. The quality of the actual photo book is really good and looks very professional. I have had lots of positive comments about them.”

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Posted 7 years ago

“I cannot give a better rating as the book I received looked as if the automatic colour boost has been applied even though I had made sure to turn it off. As a result the subtlety of the colours has been missed. As I result o would hesitate to use Bobs Books again.”

Helpful Report

Posted 7 years ago

Dear Joanna, I’m sorry that you were disappointed with the colour of your images in your book. With any possible printing issues, please do feel free to contact our customer care team upon receipt of the book. This will allow them to check the print files to see if the book can be improved with a reprint, or if the images might need to be edited and sent again. I have checked with customer care and unfortunately they have confirmed that the Automatic Image Correction was turned on, which is why some of the colours have changed. If you would like to get in touch with us regarding this issue, our customer care team can be reached on 02030111644, or by email on askbob@bobbooks.co.uk or via the live chat button on our website.

Posted 7 years ago

“The programme is very user friendly and easy to navigate. The quality of the finished book is superb. There are lots of choice of types of books, paper, size etc and I like the fact you can add pages for a very reasonable price. After 20ish books I would unreservedly recommend Bob Books.”

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Posted 7 years ago

“Easy to use online book creator and fast production/delivery of an excellent product. The 'lie flat' books are superb.”

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Posted 7 years ago

“The quality of the Bob Books I have made has been consistently high. I always use Bob Books because it allows me the freedom to create my own layouts and to make books with a huge number of pages.”

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Posted 7 years ago

“Amazing print quality, easy to use software and quick delivery”

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Posted 7 years ago

“I have had lots of photographic lustre lay flat books made and the quality is superb. You can run a picture over both pages and the join hardly shows, which makes layout much more flexible. As a photographer from the 1950s lots of my work was black and white and their monochrome reproduction is excellent with super depth to the blacks.”

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Posted 7 years ago

“I have used Bob's Books for 6 books now and have always found the software easy to use, the production prompt and the end product of high quality. My only dissatisfaction, having built up a reasonable loyalty bonus is that you can either use that to offset your next purchase or one of the discounts that are always available - that seems unfair to loyal customers!”

Helpful Report

Posted 7 years ago

Dear Simon, Thank you for taking the time to write a review and thank you for your continued custom. I’ve checked our system and I can see that you are able to claim a £20 voucher that you can use on any Bob Books product when there is no offer available. If you need any assistance claiming your voucher or using it feel free to get in touch with us at info@bobbooks.co.uk.

Posted 7 years ago

“An easy to use website and superb quality product delivered within a few days of uploading.”

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Posted 7 years ago

“My first time, following the Apple decision to stop producing photo albums. Very pleased with the result. Easy to compile with many design options.”

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Posted 7 years ago

Bob Books is rated 4.8 based on 8,306 reviews