Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,299 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

Write Your review

Tell us how Bob Books made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually good product/service sadly absent. Product faulty with numerous printing errors and despite multiple photos of the errors being sent through customer service insist on book being returned before refund issued. Have returned book but this has not been acknowledged, nor has my email requesting they now print the book correctly.”

Helpful Report

Posted 7 years ago

I am very sorry to hear there was an issue with your book. It was not a typical error which is why the lab requested to see the book. Please note that we haven't yet received your returned book as of this morning, but are keeping an eye out for it. As the print files for the book came through corrupted, we cannot reprint the book without the same issue happening. I believe that our customer care team has contacted you again this morning and will be happy to work with you to find a solution. I am very sorry for the inconvenience this has caused. Kind regards, Bob Books

Posted 7 years ago

“I have used Bob Book for many years. Excellent service, not cheap but excellent, you get what you pay for.”

Helpful Report

Posted 7 years ago

“Design software is reliable, well thought out and easy to use. Final product high quality. Thank you!”

Helpful Report

Posted 7 years ago

“I have now had three books printed by Bob Books and am truly delighted with the quality. My recent book is a large square lustre finish. The photographs look superb.”

Helpful Report

Posted 7 years ago

“This is our second book produced by Bob Books and we can genuinely say the quality is excellent. Image reproduction is of a high professional standard and if one uses the option of photographic paper the results really do justice to one's original work (our first book was just using the classic paper choice but still successful nevertheless). The actual construction of the product in terms of binding, sturdyness and durability, plus the cover finish all lend the book the appearance of a publication that one could easily have thought was bought from a commercial store. Our decision to have our work reproduced via Bob Books was twofold: first it is an economic way to see a number of physical prints grouped as a collection; also it can act as a handy portfolio to display what we do. Having a website is all well and good but ultimately a photograph needs to be fully appreciated as an object rather than just something ethereal on a screen.”

Helpful Report

Posted 7 years ago

“great product”

Helpful Report

Posted 7 years ago

“Somewhat complicated but with a lot of help from an experienced friend I have got some excellent results. I will use Bob Books again next time.”

Helpful Report

Posted 7 years ago

“The album designing tool is excellent to allow non-experts produce a professional quality product. The photobook was not cheap but totally worth it.”

Helpful Report

Posted 7 years ago

“This was the first time I had photographs printed with Bob' books having previously used them to produce calendars. The standard was as I have come to expect, the prints are excellent quality and the service was, as usual, excellent. Well done !”

Helpful Report

Posted 7 years ago

“I have ordered many books from Bob Books and have always had a professional speedy response with great print quality and materials. I also enjoy using the very easy to use free design software! Keep up the good work!”

Helpful Report

Posted 7 years ago

“Great app that help to create your own book and quick delivery that take less than a week to have it on hand”

Helpful Report

Posted 7 years ago

“Lovely looking book. The software was easy to use and it was simple to upload everything. Very pleased with the results.”

Helpful Report

Posted 7 years ago

“Great product received on time”

Helpful Report

Posted 7 years ago

“The quality of the book binding and printing were first class. The images printed exactly as I saw them on my PC screen when compiling the book.”

Helpful Report

Posted 7 years ago

“I ordered 2 large landscape Lustre hardback photographic books. Arrived promptly and I love them but more importantly my customers love them. Great product, great price and great service”

Helpful Report

Posted 7 years ago

“Excellent quality product, and well presented - exactly what I was looking for. Printing was of a very high quality which matched my images perfectly.”

Helpful Report

Posted 7 years ago

“Order came very quickly and the finished result is lovely as usual. Thank you”

Helpful Report

Posted 7 years ago

“Great experience & wonderful book. I've already ordered my next one. Can't wait to see it.”

Helpful Report

Posted 7 years ago

“I love everything about this company. Their photo books are excellent value and a great print quality. The fact they are reliable and offer a relatively quick turn around is excellent.”

Helpful Report

Posted 7 years ago

“This is a good package. The page formatting is pretty easy to use, and the results are excellent. Good quality printing and production, and some nice gift/packaging options too. Altogether a very positive experience.”

Helpful Report

Posted 7 years ago

Bob Books is rated 4.8 based on 8,299 reviews