Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,303 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

Write Your review

Tell us how Bob Books made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use desktop Windows Ap. allows you to create and customise your photo book so that is exactly how you want it to look. Mine was a wedding book and the recipients were very happy”

Helpful Report

Posted 9 years ago

“I created my books using the Bob Designer software rather than the online creator as this gives you greater control over the layout. I found that if you work with a lot of photos in a single folder it can make the application very sluggish. Splitting this up into sub-folders with a dozen or so photos in each solved this. The quality of the printed books is excellent, and delivery was quick too. I will definitely use Bob Books again.”

Helpful Report

Posted 9 years ago

“Ive used Bob Books for many years ever since Bobs Books were the main player in the market for this kind of product. I use the book to capture pictorial memories each year. I've produced a book for this purpose for the last 10 years since I retired. I love the software and the range of things it can do. The quality of the book is tip top. I've even used it to do a wedding and the bride and groom were delighted The IPad app is good but its functionality and book size choice is limiting. This is something that will need to be addressed in the i-world that I operate in today My biggest gripe is the 'special offers' that Bobs books do. I love the discount but find it infuriating when I pay for something and then a better offer comes in a month later”

Helpful Report

Posted 9 years ago

“keep up the good quality, software very user friendly, delivery quite good, the price maybe a bit expensive compered with other photo books providers, how about a special discount for the frequent customers....”

Helpful Report

Posted 9 years ago

“The software is easy to download and with the help menu, you can be creating your own book for printing very quickly. Page templates are provided for inventive page layouts which can be adjusted to your own designs. When you submit the finished work the delivery of the book is quick with very good protective packaging. A first class product which will enhance your bookshelf.”

Helpful Report

Posted 9 years ago

“I use Bob books photo books time and time again for my professional work. I am continuously and constantly delighted at the level of service and turn around time of the products.”

Helpful Report

Posted 9 years ago

“Should have ordered glossy not matt as disappointed versus a previous order. Was unsure of the actual size when ordering--I seem to remember it was not clearly specified”

Helpful Report

Posted 9 years ago

“The comprehensive Bob Designer software makes the creation of a unique memento a pleasure.”

Helpful Report

Posted 9 years ago

“It would be good if you could add pages in 2s rather than having to have a block of 8.”

Helpful Report

Posted 9 years ago

Hello Graham, Thank you for your feedback. We currently only allow page increases in increments of 8 but are looking to decreasing this in the future. Kind regards, Bob Books

Posted 9 years ago

“Quick and simple! Would recommend!”

Helpful Report

Posted 9 years ago

“Very easy to use software and a high quality product. There are lots of added features, clip art, backgrounds etc., and these keep getting better with each update. Only slight flaw is that darker images end up very dark when printed.”

Helpful Report

Posted 9 years ago

“The whole process was very straight forward and the finished product arrived swiftly. We are very happy with end product.”

Helpful Report

Posted 9 years ago

“The finished product is excellent. The downloaded editor is easier to use than the online editor.”

Helpful Report

Posted 9 years ago

“Bobs Books provide an easy to understand format with which to create books. Using your own photos, creating or using the provided format it is relatively simple to make a professional publication that will impress your friends.”

Helpful Report

Posted 9 years ago

“We used the design service and overall it was good though some designers were definitely better than others. The first version wasn't too far off being right, but every time someone edited it they ended up changing the order of things or not making corrections I'd sued for so it ended up taking a really long time. It was a book where the order was crucial as it was a big tcp taking in lots of countries so we didn't want pictures of Santiago in the belize section. I'd have to say the design service worked less well than first book I had from you, although in airiness it was a more complicated job. Photo quality was better on this book though”

Helpful Report

Posted 9 years ago

“Generally easy to use with excellent results. Great book. (I did have a problem which I couldn't resolve with one photo so I rang and they helped me sort it out. )”

Helpful Report

Posted 9 years ago

“Software easy to use, better than others I've tried. Some more video tutorials would be really helpful for beginners like me!”

Helpful Report

Posted 9 years ago

“We have used Bob Books for over 7 years. The quality of the books is first class. The Windows program (app) is very good with lots of useful features. The only down side is that some photos in the books we have recently had done are very dark even though they look normal on the screen. If there is a way to stop this it would up my opinion to very good. David owi666@hotmail.com”

Helpful Report

Posted 9 years ago

“Support from the staff is fantastic, cannot fault them. The quality of the books is great, love the lustre photographic paper. Excellent value. Just a few minor areas that would improve the products... The design system is fine but I feel the interface could be improved. The fact you can't remove the 'bar code' at the bottom of the reverse cover really bugs me. Overall, good but not quite outstanding. Will be continuing to order from Bobs.”

Helpful Report

Posted 9 years ago

“Easy to use system with lots of choice re structure / size of product required. Quick service. I have used Bob's books several times and will continue to use them”

Helpful Report

Posted 9 years ago

Bob Books is rated 4.8 based on 8,303 reviews