Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was thrilled with the quality of my photo book. The software was quite easy to get used to after a while but it felt quite out-dated. My hard back lustre photographic book was fantastic quality, arrived in good time, and has been complemented time and time again. I can't wait to make my next one when I have some more travelling photos!”

Helpful Report

Posted 11 years ago

“I have been very impressed with the bob books. The application is good, I find the process quick and easy. When I made the first one I had a couple of queries and the people on the phone were extremely helpful and cheery. The quality of the products received have always been to a high standard. I have recommended the company to many friends in the past and will continue to do so.”

Helpful Report

Posted 11 years ago

“Very happy with the item that i ordered however i think you should send items by recorded delivery, or at least have the option for customers to opt for recorded delivery. My item was a birthday present and was ordered just over 3 weeks in advance of when i needed it and it never arrived. When i contacted customer services they sent a second copy via recorded delivery so it arrived too late - seems a little strange that a product costing over £80 wouldn't be sent recorded? Other than that, very happy.”

Helpful Report

Posted 11 years ago

“From the initial stage of uploading photographs and poems right through to ordering and promt production and delivery Bob Books was faultless. The templates are easy to use and are very versitile. Excellent service.”

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Posted 11 years ago

“Free designer software makes creating books quick and easy with lots of editing features. Quality of books and paper are excellent, even with a basic package. Quick production and delivery time to mainland Europe.”

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Posted 11 years ago

“I have used BOB books for a number of years and just LOVE the quality and the finish of the products. I order photo books, calendars and have had enlargements of some photos too and everything is of the highest quality. Lots of friends and family often comment on the sharpness and 'feel' of the products and I always tell them about BOB books - I have introdueced lots of people to the fanulous product”

Helpful Report

Posted 11 years ago

“Really impressed with print quality (Large, lay-flat, lustre paper).”

Helpful Report

Posted 11 years ago

“Firstly, lets cover the application; I had a couple of gripes: 1) Dragging an image around vs. swapping it with a nearby image: the application guesses the wrong one a lot causing frustration 2) I had a defect where there was a 1px like on one of the "full cover" templates, which sadly made its way into the final print also I ordered the matte paper hardbook. The paper is a nice, thick quality and I was pleased with the print quality of my photos. The only niggle I had was the text on the spine was not quite straight. I was impressed with the packaging and was grateful that you cover all 4 corners with foam to prevent damage. The speed of dispatch was also surprisingly faster than I expected based on what the site tells you - so more brownie points there.”

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Posted 11 years ago

“I am always very impressed with the value and standard of photo storybook that comes back from print, as a professional photographer it's vital I give the client top quality, and Bob Books certainly gives me that”

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Posted 11 years ago

“Very quick turn around and no hassle operation. Thank you”

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Posted 11 years ago

“Why send me a calender with no writing on it ? .. then give me a discount voucher for a free reprint but then still charge me ! .. still waiting for a refund .. totally crap service !!!”

Helpful Report

Posted 11 years ago

Hi Neil, Sorry that you experienced problems with your calendar, black text on a black background would be difficult to read. I believe you have been issued with a voucher to help you re-order your calendar and a full refund was issued as you had problems entering this in at checkout. Thanks again for taking the time to send us your feedback and I hope you are happy with your replacement product. Kind regards, Bob Books

Posted 11 years ago

“Bob's Books is a really easy way to create your own masterpiece! I have used them for several years to create an annual calendar for my family using photographs from recent holidays. The format is easy to use and very flexible with a wide range of options. The turn round time, from sending in the project to receiving the 'hard copies', is outstandingly quick - even at very busy times such as just before Christmas! It is also very good value - highly recommended.”

Helpful Report

Posted 11 years ago

“I regularly use Bob Books for both photo books and calendars. The print quality is excellent as is the service. I placed my order for calendars in the run up to Christmas and received them back only 4 day later. I have already recommended Bob Books to my camera group and will continue to do so.”

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Posted 11 years ago

“Great company. I was happy with the book and the delivery. In fact, the book didn´t arrive and when I contacted Bob Books to ask what had happened, a new one was immediately despatched to me. Great service. I have no complaints at all about this company and would happily recommend them.”

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Posted 11 years ago

“I have created quite a few albums using Bob Books, and the production has always been superb. The app is very easy to use, the results are exactly as you expect, and, so long as you don't try faffing about with the colours on your screen, the picture reproduction is terrific. Their customer interface is also great. Whenever I have had any sort of query, they have been most helpful. I have tried other album software in the past but don't bother now as Bob Books does everything I want. I currently have six more albums in the pipeline and have no worries at all about the production side - I am confident they will be as good as I can make them!”

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Posted 11 years ago

“I find the BobBooks software intuitive and easy to grasp. Layouts are easy to manipulate and the whole process is relatively painless. Most importantly, the finished print product is of very high quality and I would not hesitate in recommending BobBooks to anyone.”

Helpful Report

Posted 11 years ago

“Classy product, good software (improved year on year) and remarkably rapid turnaround times.”

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Posted 11 years ago

“I produced a hard cover photo book on photographic paper. This was the first time I'd used the Bob Books app after using the desktop version of the software 3 or 4 times before. I've always been pleased with the end product and the speed of processing and delivery. I found the app had several advantages - much easier to put the book together picking up photos from my ipad and far quicker upload of photos when I ordered the end product. The compromise was the limited number of page templates and background colours (only black and white) and restraints on front cover editing (couldn't move title text and no text on book spine). Hopefully there will be upgrades to the app over time. On balance will definitely use the Bob Books app again.”

Helpful Report

Posted 11 years ago

“I've been really impressed with the quality of the books I've ordered from bob books and also the speed of service. The book designer was intuitive and easy to use and my albums look professional. It would be great if Bob books offered the option to buy a case or box for those special albums but that's just a small point. I will definitely be ordering more from Bob books!”

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Posted 11 years ago

“Very quick and good quality. Could be easier to make custom layouts and get pictures boxes to snap in line with each other.”

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Posted 11 years ago

Bob Books is rated 4.8 based on 8,312 reviews