Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always receive compliments for my photo books and make sure I tell everyone to use BOB BOOKS. The quality is second to none, and I have tried several different styles of paper and books over the years. Thank you for helping me keep my photo memories so well!”

Helpful Report

Posted 10 years ago

“The integration of your online tool to create albums with iphoto has improved with the latest version, but is still not perfect. Especially the fact that events from iphoto are displayed in the online tool in a seemingly random order and cannot be sorted, makes sourcing pictures from events impossible if one has many events. The major gripe I have however is the fact that I continue to have issues with shipping ordered albums to my home, with most shipments getting lost and even though I have informed your team about the issue that you are using a wrong and incomplete address (even though the system shows that you have th ecorrect address), I do not get a clear and straight answer that this has now been fixed.”

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Posted 10 years ago

Hello Rudy, Thank you for taking the time to send us your feedback. I am sorry for the problems you have experienced with the delivery of your photobook. I have been in touch with our customer care team Manager and have been informed for last order was sent tracked to the address you provided. I am sorry if you were not informed of this. The last order we have for you was signed for on the 16th of December. Please feel free to contact our customer service on askbob@bobbooks.co.uk if you are expecting any other outstanding orders and they will be able to track this for you. Once again I apologise for any inconvenience caused. Kind regards, Bob Books

Posted 10 years ago

“Always happy with all my books. If I have had an issue it has been resolved quickly and efficiently.”

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Posted 10 years ago

“Have always experienced prompt service and an excellent product.”

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Posted 10 years ago

“A very efficient turnaround and great software to design your story book with.”

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Posted 10 years ago

“Very impressed with the print quality and speed of delivery by Bob Books. I would definitely use again”

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Posted 10 years ago

“I've been using Bobs books for a few years now. The software is easy to use and the books themselves are excellent quality and extremely professional looking. Would definitely recommend.”

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Posted 10 years ago

“My goddaughter recommended using Bob Books to create a photo book when we were very impressed with the one she had made of the first year of her twins' life, so did the same for our daughter's wedding. I have to say, it took us a long time to get to grips with how to do it (possibly mostly because we are not too good with technical and computer skills), but when we finally achieved it (with some help from someone at Bob Books - useful) we were delighted with the result. Great that one can be so flexible with shapes, sizes, positions and angles of the photos. We went for the high quality paper - well worth it as each page looks fantastic. Quick service, so the album was returned in good time. One slight disadvantage was that the extra pages had to be added in 8's - we did want extra, but 4 would have been sufficient. Guess that is to do with the binding of the pages in groups though. Overall we were extremely satisfied and the final result is better than a different make we have onced used.”

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Posted 10 years ago

“Excellent product and service. Would certainly use again and recommend to others.”

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Posted 10 years ago

“Bob books are always fast, efficient & reliable, I have been using them for 6/7 years for engagement books & other uses and have never had to return an album, suggesting excellent quality control. The papers are of good quality for the price point, and I was really pleased to see the inclusion of matte papers! If we could also have the matte in the small square album format & a canvas cover rather than glossy photo cover you'd be perfect!”

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Posted 10 years ago

“Great selection of papers and I like the lay flat style.”

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Posted 10 years ago

“I have used Bob's Books a few times now and am always completely satisfied. I have had 2 of the large matte photo books made in the last few months and they are perfect - fantastic quality, an excellent keepsake for years to come. I have also made a yearly calendar through the website. The book creator is easy to use. Thank you!”

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Posted 10 years ago

“Overall, the features and styles availble in the software for Bobs Books is more in depth and varied than other photo applications and publishers I have used. It is seasy to use, but it has many more features that allow those with a bit more photoprocessing or design knowledge to have more choices and freedom over the design. However, if you want it all done for you, or suggested, then Bobs Books software can do that very nicely to and not as shabbily as other online photo publishers either. The finsihed product is delviered quickly and as exactly you designed without any errors. My experience of other online photo publishers, who shall remain nameless, is that the books came back with shoddy spines with pages pulling loose, some pictures and pages in totally the wrong place and the colour saturation washed out. I will continue to use Bobs Books with confidence as an amateur and semi professional photographer. My only criticism of Bobs Books so far is that I get requests for Desk Calendars, which they do not appear to do. I therefore have to resort to using lesser quality providers. So, they could expland their range of products a bit further without having to resort to doing cheesy mugs or cushion covers!”

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Posted 10 years ago

“Excellent quality photobooks and great service, as always.”

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Posted 10 years ago

“I have used bobs books several times. I like the ease of using the software and the flexibility it gives on creating your own designs and The final product is always excellent.”

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Posted 10 years ago

“You need to sort out the interface with the latest version of Apple's 'Photos' (previously iPhoto) as soon as you can.”

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Posted 10 years ago

Hello Robert, Thank you for taking the time to send us your feedback. The new Photos software by Apple that replaces the previous iPhoto version is something we are working on to ensure the same compatibility as with our software. In the mean time you can simply export your chosen photos into a folder saved on your desktop and import this into the software. Apologies for any inconvenience caused. Kind regards, Bob Books

Posted 10 years ago

“Ordered a hardback book of holiday photo's. Website fairly intuitive for a novice like me, quality of the pictures and quality of book excellent. I got a 15% introduction discount which made the final version good value for money, including the extra pages I used. Looking forward to my next project with Bob's books.”

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Posted 10 years ago

“I have been using Bob books for a few years now and I have not been disappointed in anyway. The quality is excellent even when I choose different photo papers for different books. I have also been impressed by how quickly I get my books back.”

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Posted 10 years ago

“The service provided was excellent with a very rapid response time. Initially I was not happy with my book but Bob books offered some good advise and offered to reprint the book - now I love my book!”

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Posted 10 years ago

“My husband photographs and writes then I put our 'travelogue' together in a Bob Book as a record. Better than an album or filing photographs away - this way they actually get looked at. Book Books was an enjoyable experience with easy to use screens and I was able to manipulate photos and text quite easily. The end product now takes pride of place on our main bookshelf.”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews