Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful wedding album and matching smaller album made for parents. Couple were delighted with the results and had lots of positive comments from friends. Easy to make, quality paper, well packaged and quick delivery.”

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Posted 10 years ago

“Excellent quality and excellent customer service - will be the first stop for all future photo albums.”

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Posted 10 years ago

“I have been using Bob Books for birthday presents and our annual family photo album for several years now and have always been delighted with the end product. Delivery is quick and the software is easy to use. An excellent product.”

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Posted 10 years ago

“I am a pensioner with no background with computers, yet i have managed to compile two books that i am more than pleased with. Working on another at the moment, and getting a little more adventurous. Highly recommended.”

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Posted 10 years ago

“I've ordered a few full-gloss photobooks through Bob Books and have never been disappointed. Excellent clarity, quality, and colour reproduction. My only tiny gripe is the board they use for binding is a tad flexible. I'd prefer a firmer feel so the product holds its shape over time.”

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Posted 10 years ago

“Fantastic service! Would be great to have more cover options thanks”

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Posted 10 years ago

“The software to design book was very easy to use, I liked the backgrounds and photo placement options. I was pleased with the quality of the book, I ordered the lustre paper. I would have liked the option to order a presentation box, I think this would be popular with customers. Be careful if you add text to front cover to far left, I did, and didn't take into account the width of book seam, it's limit wasn't shown in software, so my title was a little too far over that. I also don't like the blank page at back of book, it looks odd.”

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Posted 10 years ago

“The new format of Lustre Photographic with lay-flat binding h been much admired and has eased using the books. As usual the quality is excellent and the speed of delivery, packagin are all very good.”

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Posted 10 years ago

“I enjoy the total control it gives me over the design of my book. It is very easy to use and the fact that I can work offline; save it as I go, and then upload it when I am ready, is really convenient. On the negative, once it has been published and I receive the email asking if I want to allow friends to view it, if I delete that email it is almost impossible to find the link on the website to allow friends and family to view and possibly order a copy.”

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Posted 10 years ago

“Thank you for many years of awesome family photo albums. I love the quality and control that you allow us - the templates are great - and the fun masks are great... The software is always very user-friendly!”

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Posted 10 years ago

“I found Bob Books software easy to use. Being my first book I was a little wary of what to expect but need not have worried. The finished product arrived earlier than expected and having used the Lustre Photographic paper was of excellent quality. I am in the process of producing my second book and will certainly use Bob Books again.”

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Posted 10 years ago

“Once I got the hang of it, it was easy to upload the photos and edit them on line. The end product was a lot better than expected and the birthday present was a huge success. In fact, thinking of making another book in the next few months of a more recent holiday in Morocco. Thanks.”

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Posted 10 years ago

“We had a fabulous holiday in Africa, and it has been beautifully captured in our Bob books album - now on the coffee table and often flicked through.”

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Posted 10 years ago

“I love the print quality of Bob books, as well as the flexibility of their software, and the fact they have "lie flat" photo books. Already recommended to several family and friends who are also delighted with their photo books and calenders”

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Posted 10 years ago

“Delighted with the result - and the software is very user-friendly. Everything you could hope for!”

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Posted 10 years ago

“Generally very happy with the books I have ordered. Only downside is the cost but, having seen products from your cheaper rivals, the higher prices do seem to be justified. I am especially impressed with the way double pages lay flat and the overall flexibility & quality. The newest software( Bob Designer 6.0) does seem to be annoyingly slow at times compared with previous versions and not noticeably better. My main gripe is with your use of DPD for deliveries: they usually call when I am out which means I have to make a Premium Rate phone call(the website doesn't work) to book an appointment for me to collect the book within 2 days or they return it. What's wrong with good old Royal Mail who keep it for two weeks, no appointment required.”

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Posted 10 years ago

“on my last order before Christmas the binding was very poorly done on the calendars. The delivery was sent to the wrong country although it was very clearly stated on the payment process. The website is unstable.”

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Posted 10 years ago

Hello Beatrice, Thank you for taking the time to send us your feedback. I have been in touch with our Customer care team int egads to this order and have seen that you did experience problems entering your delivery information. However you promptly contacted our customer service team and this was resolved for you so that the order was sent to the address you specified. Please contact us at askbob@bobbooks.co.uk if you have not received this order as our records indicate it was delivered successfully. I apologise for any inconvenience you experienced. Kind regards, Bob Books

Posted 10 years ago

“I have used Bob Books over a number of years and have always been pleased with the excellent service; the comprehensive software is easy to use; uploading is fast; delivery is prompt and the books are always of good quality.”

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Posted 10 years ago

“We have used Bob's Books twice now and each time they have been brilliant, even when we had a problem with our order, they sorted it out straightaway and gave us a discount on our item. The quality of the photobooks and the calendars are excellent and make great gifts for relatives.”

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Posted 10 years ago

“I have consistently found Bob Books to provide a quick and efficient service. The books and calendars, in whatever format I have chosen, have always been well printed. I have now done well over 20 books and calendars and have never been let down. I have already recommended BB to friends and relatives (including my wife!) and feedback from them has also been positive.”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews