Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,300 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BobBook calendar has become somewhat of a tradition in my family. I have been doing it for the past 8 years and never had a single complain. I tried a couple of other companies but came back to bobbooks every time. The quality of the paper, the user-friendly programme, the number of avaliable filters, frames and backgrounds is fantastic. Thank you Bobbooks for providing me and my family with the best Xmas present year after year. I”

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Posted 8 years ago

“Love it - I make half of my Christmas presents using this website and have for years now... family couldn’t be happier about all the special memories this creates”

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Posted 8 years ago

“Simple to use and very good quality prints.”

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Posted 8 years ago

“We have been using Bob Books since 2011 and make sure every family occasion is recorded in a Bob Book. We live in the USA now and still haven't found anything comparable in quality to Bob Books!”

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Posted 8 years ago

“After a quick tutorial from a friend I found the software really easy to use. Communications and service very good. A quality product. Thank you.”

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Posted 8 years ago

“Bob Books are expensive but, having seen products from other, cheaper companies, I think the price is fair. I am especially impressed with the range of options and the way double pages lay flat. I do, however, know a couple of people who think the cost is just too high.”

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Posted 8 years ago

“The quality is excellent. Calendars were well packed and much appreciated by those who received them.”

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Posted 8 years ago

“The quality is excellent for the finished book, the back up technical support is first class and the return from order is also very quick. I have produced more than 20 books and never considered changing.”

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Posted 8 years ago

“Great quality and service.”

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Posted 8 years ago

“Bob Books is really easy to use. You can go back and edit photos and layout to your heart's content.”

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Posted 8 years ago

“Quality was as good as always. Missing delivery by Christmas was disappointing”

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Posted 8 years ago

“I have made two large photo books and the quality of the printing is excellent. It's great that I can have a number of photos on a page or just one and can add text to them. It gives me hours of enjoyment to create a new book and I will definitely be using the service again soon.”

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Posted 8 years ago

“Superb offline designer. Excellent customer service. And, sbove all, best quallity that I've seen.”

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Posted 8 years ago

“I have ordered a couple of products (calendars and cards) from Bob Books. They arrived quickly and were of high quality - exactly what I had hoped for. I was pleased with the service and I have already recommended it to friends. I look forward to preparing my first book with Bob Books.”

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Posted 8 years ago

“Good service with very good quality paper and printing. Expensive but you get what you pay for.”

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Posted 8 years ago

“Delighted with my photo book. The photo quality is excellent and I find the software easy to use.”

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Posted 8 years ago

“Easy to use with plenty of layout options.”

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Posted 8 years ago

“I have published 7 previous books with you and generally been very happy indeed, although I did have one issue with slight white edging on the cover of one. However I am very disappointed with the 8th. In simple terms the photos have come out far darker than the originals, and darker than they look on the template. In summary, I would like you to reprint the book, and ask how we begin that process. Thank you David Reilly”

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Posted 8 years ago

Hi David, I am so sorry to hear that you're not happy with this order. Please do get in touch with our customer care team on 0203 011 1644. Without seeing the book and comparing it to the files, I can't say if a reprint alone will improve the printing, or if some adjustments need to be made to the images themselves before a reprint. We will be happy to work with you to get you a book that you are happy with. Kind regards, Dee-Anna Bob Books

Posted 8 years ago

“Excellent phone service-even at 5.15 on Sunday afternoon! Great choice of formats for photos.”

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Posted 8 years ago

“This was my first time using Bob Books and I must say I was extremely pleased. I did quite a lot of online review reading before using them for a travel book. I had some questions before hand and they were answered to my satisfaction. During my order process, I missed a step and had some issues which they quickly resolved for me. The book arrived before the date given-even though it was the holiday season. I’m quite happy with the quality of my book. The colors are very good and I like the matte finish on the pages. I will be a return customer!”

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Posted 8 years ago

Bob Books is rated 4.8 based on 8,300 reviews