Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bobs books provides high quality books with a quick and efficient service. The website is easy to use and there are plenty of options to allow you to make the most of your photos. The books look great and take up very little storage space.”

Helpful Report

Posted 11 years ago

“The quality of the photo book is very good and the production and delivery of the book was very quick and efficient.”

Helpful Report

Posted 11 years ago

“Up till my last two orders out of 32+ orders I would have gladly given a 10 but the problems I have had with the last 2 orders is the finished book is nothing like the computer copy downloaded to you for print. The pictures came out dark some you couldn't see at all. Even professional photos were the same. The last order was reprinted and I am awaiting the fait of my last order. Based on the order I had reprinted had you asked for a number for helpfulness I would say 8/9. I still do not what to do regarding sending further orders as the cost of sending these books back mount up.”

Helpful Report

Posted 11 years ago

Hello Annette, Thank you so much for taking the time to send us your feedback. I am so sorry you were disappointed with you last 2 orders. I know that you are currently working with our Customer care Manager on this. If there is anything else we can do, please feel free to get in touch with us at head office on this. I hope this issue will be resolved to your satisfaction soon. Once again I apologise for the inconvenience caused. Kind regards, Bob Books

Posted 11 years ago

“Creating the photo book was made so much easier by using the help videos which were clear and to the point. The completed book was of superb quality of both reproduction of the photographs and the paper and printed cover. My book was created as a present for a special friends "big" birthday and her reaction to receiving it was a special moment! I couldn't have chosen better than using Bob's Books.”

Helpful Report

Posted 11 years ago

“Once again an absolutely sensational book. Care and attention at every stage from printing to posting (including protective corners in the box). The printing is superb - colours and rendition are just like the images have been hand printed to ensure all the saturation and contrast is perfect. All books are great but the photographic gloss surface is truly sensational. Yes, perhaps a little more expensive but worth every penny. They are my heirlooms and treasures for now and in the future. Alas, I am also hooked on creating the books to either tell a story or exhibit prints that I have gone to (literally) the ends of the earth for. There is simply nothing that the company could improve on.”

Helpful Report

Posted 11 years ago

“The service was speedy and efficient, and I'm very pleased with the finished product.”

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Posted 11 years ago

“Have been using bobs books for almost 8years and find the website easy to use,the format improving year on year and the quality excellent. The books arrive quickly and I think they are good value for money. I use them as holiday journals but also each year I keep photos of my grandchildren and then make a book to give them on their birthdays. They love these little mementos and often look at them or take them to school and in this digital age it's lovely to have a custom made photo album to keep. Highly recommended.”

Helpful Report

Posted 11 years ago

“I opted for a softback photobook having tried a hardback last time. Having selected the photos for the book in no particular order it was not helpful for the software to populate all the pages automatically - I would much prefer to fill blank pages the way I did with the hardback book. The range of formats and backgrounds was very good and the final uploading of the files went without a hitch. The resulting book looked really good. The price was pretty fair considering the quality.”

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Posted 11 years ago

“Was thrilled with my photo book when it arrived. Will definitely be ordering more. An excellent way to treasure all of my holiday photographs with my family rather than them being stuck in my phone/camera. Very easy to upload. Thank You!”

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Posted 11 years ago

“It would be good to have the help line open at week ends and in the evenings on week days. It is easier to talk over problems over the phone rather than writing emails.”

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Posted 11 years ago

“Excellent customer service”

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Posted 11 years ago

“Once photos are uploaded and in one place on the computer the making of the book is easy and fun. The recipient of our book loved it.”

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Posted 11 years ago

“I am very pleased with the quality and design of the book. The first one I produced was done up against an urgent deadline, so I did not have time to explore the editing I could do as I was creating the book. The second book, I gave myself more time to master moving the photos, changing their shape to fit the design I was seeking. I am still unsure about being able to add additional photos following the initial download, but I shall try and work this out on the next book.”

Helpful Report

Posted 11 years ago

“As a Professional Photographer i use Bob Books software regulary to make memory albums. I find it a good consistent site, it can easily tweeked and edited as necessary to make completely bespoke albums. Also suitable for the complete beginner, with the help pages they can produce an album. Also if you need to contact Bob Books i find they are a really helpful company with quick response times.”

Helpful Report

Posted 11 years ago

“Since being introduced to Bob Books some years ago I have used them to record all our family occassions; our life in pictures. I also created a family history mixing copy with old photos and records. The service is reliable and the software easy to use creatively.”

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Posted 11 years ago

“Made the book as a present for the friends we met on holiday. It was just a token of our pleasure with their company. It was sent direct to USA and we were impressed with the delivery service. Our friends love the book”

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Posted 11 years ago

“For some years we've been recording special family events and holidays by making a Bob Book. Creating a book is straightforward and satisfying, the ordering process is simple and the finished article comes through the post in no time. It always looks great and there's no better way of bringing memories back to life than by opening up the Bob Book and reliving the good times.”

Helpful Report

Posted 11 years ago

“I have been a long time user of Bob Books and have consistently found their software to be extremely user friendly, the quality of their books to be excellent and the turn around from order to receipt of product to be extremely good. I wouldn't hesitate to recommend Bob Books to anyone.”

Helpful Report

Posted 11 years ago

“Great quality and easy to use software.”

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Posted 11 years ago

“I've used Bob Books on several occasions and have been happy with the quick response to queries, the speed of delivery - always within one week of placing my order - and the quality of the product. Most recently I've had a hard back book printed on matt paper and I'm very pleased with the result; text and photographs are reproduced to a high standard. I'd like to see the matt finish option extended to open-flat books as well!”

Helpful Report

Posted 11 years ago

Bob Books is rated 4.8 based on 8,312 reviews