Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,311 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The books and calendars look really great. Thanks very much!”

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Posted 7 years ago

“Easy to use programme to design your book and download photos. Good quality booklet with a quick turn around.”

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Posted 7 years ago

“Easy to use app and design options were good. Wish they had the option for matt paper for the photo calendars.”

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Posted 7 years ago

“Bobs Books software is easy to use and allows for a wide range of page formats, with or without text. There is also a wide range of finishes for page surfaces, binding and book cover. I often use the lay flat binding allowing a two page panoramic photo with animal or landscape pictures with barely a line at the centre. I’ve used them for wedding photos, safari photos and city photos. Very pleased with every book. I reported a glitch on one page and the book was immediately replaced. Excellent service.”

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Posted 7 years ago

“Excellent experience. Easy site to navigate. Product was very good”

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Posted 7 years ago

“Fantastic quality as always. Love the user friendly software and not having to be online to creat my Bob masterpiece Love that I can share the book to friends / Family online. Fast delivery pre Christmas too. Thank you!”

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Posted 7 years ago

“I chose the gloss lay-flat product and was really pleased with the results. Some of my photographs looked a little grainy in preview but printed just fine. Time from submitting to delivery was impressively quick - I will use Bob Books again and would recommend to others.”

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Posted 7 years ago

“This was my fourth phonebook. The order arrived remarkably quickly and the quality was as good as ever. Bob Books aren't the cheapest, but worth paying a bit more for. The design software is easy to use, too.”

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Posted 7 years ago

“I chose to use Bob Books to create a Photobook after reading online reviews of various suppliers and I was not disappointed. The platform was very easy to use to create the book and place the order. I specified ‘lie-flat’ and ‘lustre’ finish, again based on reviews, and was delighted with the standard of the finished product - the recipients of the gift are thrilled with the resulting keepsake.”

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Posted 7 years ago

“I've used Bob Books for a few years now to produce an annual photo record for my family and friends and I'm pleased to say the results have been exceptional. The quality of the printing and production generally has been excellent, the web design process is simple and delivery has been extremely quick. I couldn't have asked for more.”

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Posted 7 years ago

“Efficient and speedy service and excellent quality.”

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Posted 7 years ago

“The quality of printing, both colour and sharpness is consistently good, thank you.”

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Posted 7 years ago

“We did lots of research before selecting Bob books for our son”s 21st birthday book. We spent around 40 hours creating over 90 pages. The chat line seemed helpful EXCEPT we were told our book would be delivered before the Christmas shutdown if we submitted it before 18/12/18, which we did. Christmas came and went. We spent many hours chasing our son’s birthday present but received evasive info. Book arrived in January. So very disappointed! Quality of the book is ok. It did arrive with a scratch on the cover. We spent almost £200. My advice is use another company!!! To add insult to injury the next day delivery took 2 days!!! It’s been a real challenge using Bob Books.”

Helpful Report

Posted 7 years ago

Hello, I am so sorry that your book did not make it in time for Christmas. I’ve discussed this with our head of customer care and she explained that unfortunately Kate, who you were chatting with, didn’t realise you were ordering one of the large books which had the cut off date of the 15th instead of 18th of December. They did try to rush the order through for you but were not successful. For this reason, we offered you an additional 20% off discount on top of the one that had been used on your order. Regarding the delivery, unfortunately the delivery van had broken down and was unable to deliver your book the next day. which is why it took 2 days to arrive. Once again, we are really sorry that you are disappointed and did not receive your order on time. Should you decide to try us again, please get in touch with us at info@bobbooks.co.uk and we will help you with your order. Kind Regards, Bob Books

Posted 7 years ago

“Good software and quick delivery.”

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Posted 7 years ago

“Great quality calendars but had some problems in that I couldn't save the work in progress on my PC and then when I came to check out some of the "next" buttons were not shown on my screen. Hopefully these software issues can be resolved because the product is superb.”

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Posted 7 years ago

“The book was beautifully produced and I'm sure that the only shortcomings were mine, in the sense of my limited skills with the (very user friendly) software. The whole experience of producing a book would be enhanced if there could be a proof copy (on paper) for any final adjustments before the final printing. Obviously, this would have to cost something, but maybe just the cost of paper and postage (no hard cover etc.) I found the images were printed slightly too dark and also there was one mistake in the layout which I had overlooked. Other than that, brilliant!”

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Posted 7 years ago

“Love BB - have used them for all my photography projects. The prices are on the high side, so i do make use of the vouchers. Otherwise it would probably become too expensive. However always really happy with final product and love the interface.”

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Posted 7 years ago

“Nice quality books, easy to use software.”

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Posted 7 years ago

“Product is nice and the printing quality is good but took over a week to arrive from receiving an email saying they had been dispatched and would be with me ‘in a few days’. I was really worried so I called customer service and they said they said that email when it goes to a third party courier and that then it’s down to them when it comes. Frustrating as they were a gift....think I waited 2 weeks in all.”

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Posted 7 years ago

“This is an excellent service. The resulting book was of the highest quality. From both a materials and printing perspective.”

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Posted 7 years ago

Bob Books is rated 4.8 based on 8,311 reviews