B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 9,486 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 9,486 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 29th April 2024

536

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“flowers were damaged on end of roses paid extra for bigger bouquet , full of foliage”

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Posted 2 years ago

“Ordered last minute arrived on time”

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Posted 2 years ago

“Great selection and prices to match every pocket”

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Posted 2 years ago

“Service and delivery was excellent. Flowers were beautiful. But a standard bunch are stocking small.”

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Posted 2 years ago

“I do not like being forced to go through Paypal, it means another company that I do not wish to deal with has my details eg; bank details card details and personal info.”

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Posted 2 years ago

“Positive: flowers are beautiful and delivered timely Constructive feedback: Don't offer an additional charge for tracking service if you are not going to update customer. I stressed all day thinking they hadn't arrived until I received a message from my wife saying thank you.”

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Posted 2 years ago

“Very easy website”

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Posted 3 years ago

“Staff are not able to use staff discount.. Lost my benefit on purchase.”

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Posted 3 years ago

“Rang on day of delivery couldn't tell me if deffo comming ask some flowers were damaged so won't get again”

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Posted 3 years ago

“Clicked on the next day delivery option for the flowers on the Wednesday to make sure they got there for Mother’s Day. They were £15 but charged me £20!They didn’t arrive till the Monday! Was not happy at all.”

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Posted 3 years ago

“I would rate you higher, but you do not allow + signs in email addresses, which is poor for the digital security of your users. I am perfectly happy with the experience on your website otherwise, but it very much disappoints me that in this age you would rather compromise your end user's digital security to make it harder for your future promotional emails to be filtered.”

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Posted 3 years ago

“The flowers were slightly different to the picture on the website. Also did not know if they had been delivered or not as no notification emails. Same price as the other flower delivery services so probably wouldn’t use again”

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Posted 3 years ago

“Easy to order, no delivery information though so didn’t know timings etc. If it’s a gift it’s handy to tell the person what time to be in”

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Posted 3 years ago

“I got flowers delivered to mum for Mother’s Day they didn’t look as good a quality as the bouquet we sent her last year.”

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Posted 3 years ago

“Ordered some flowers for a friend who couldn’t attend a funeral of a close friend. They arrived a day late, nothing like the the photos led to believe and the message had just 3 words of what I wrote on”

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Posted 3 years ago

“Bought medium but looked more like small”

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Posted 3 years ago

“The flowers were nice but definitely not worth the money. I could have bought larger bunch from a supermarket for a fiver and saved myself a lot of money.”

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Posted 3 years ago

“Baseing my review on the website functionality alone. I'm sure the flowers will be Brill. OK. The picture shows x number of flowers, the description says medium, but when you look at the stem count, it's different - needs some consistency. Ordered a medium set of carnations for mum, after I ordered them, I'm shown the special offer, which includes a Teddy and the chocolates... SHOW ME BEFORE!”

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Posted 3 years ago

“Well priced but there have been a few delivery issues (delayed) and this time I was unable to add any extra's - seemed like a website blip.”

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Posted 3 years ago

“I ordered flowers before and they were beautiful this time I have ordered the same ones for a friend and tbh they don't look anything like the photo. For 25 pound im quite disappointed this time :(”

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Posted 3 years ago

B&M Flowers is rated 4.8 based on 9,486 reviews