B&M Flowers Reviews

4.74 Rating 1,693 Reviews
96 %
of reviewers recommend B&M Flowers
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.86 out of 5
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Anonymous
Anonymous  // 01/01/2019
Flowers arrived 2 days late therefore missed my mums birthday, they were quick to respond but still, not a very good first impression, I wish I'd have shopped elsewhere now.
Posted 2 months ago
Sadly the flowers arrived 2 days late and as such were limp and sad looking. It's a shame as they were a good price and looked like they might of been nice at somepoint, just not when they arrived with my friend. After contacting the customer service line they didn't even apologise for this, just told me they should perk up in a few days. It's so embarrassing to send a gift that's such poor quality and then a real disappointment to receive such poor customer service. I won't be using again.
Posted 3 months ago
I put a incorrect house number and message straight away to tell them and a day later I got told it was to late good job the postman knows my mums house and the flowers was bashed and broken rubbish Quality will never order again
Posted 3 months ago
First time brought from here. Got on the 16 April now the 20th April half of them are dead. Paid double to what I normally pay from a supermarket and normally last 2 weeks. Not impressed.
Posted 3 months ago
Disappointed with the turn out, flowers were absolutely nothing like the picture given
Posted 4 months ago
Can't review yet flowers didn't arrive today ?????
Posted 5 months ago
Very difficult to navigate especially if you need to go back to alter something. I ended up with 2 orders so had to start again. The address finder did not work for a well established address.
Posted 1 year ago
B&M Flowers is rated 4.74 based on 1,693 reviews