Blinds 2go Reviews

Name: Blinds 2go
Address: 1 Woodborough Road, Nottingham, Nottinghamshire
Rating: 4.75

4.8 Rating 16,463 Reviews

94 %

of reviewers recommend Blinds 2go

Company Reviews

Metrics

4.8

Based on 16,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Blinds 2go 5 star review on 12th April 2023

317

Anonymous

Anonymous // 01/01/2019

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“I orders some blinds back on 24/01/2021. I'm still yet to recive them, I have had 3 emails delaying them. I've now been informed a delay still with the products won't be dispatched until 21/06/2021. On their website is states 14 to 21 working days for delivery if not give or take a few days. So I'm rather annoyed. The blinds I've ordered are still being sold with 14 to 21 days and in reality it is 5 months.”

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Posted 4 years ago

“Followed their instructions for measuring of blinds, i checked, checked, & triple checked, the blinds arrived 45 mm too short, i contacted the company, & they said, we cannot take them back, but you can purchase some more for a discounted price. What sort of customer service is that ? they make the error, & you have to pay for another set of blinds. Be very careful when dealing with this company.”

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Posted 4 years ago

“I was extremely pleased with my order when it arrived. The quality of the product are 1st class. I was not expecting my product to be of such a high standard. So pleased and I will definitely be ordering from blinds2go again. Very easy ordering by process also.”

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Posted 4 years ago

“It's a pity I can't give 0 stars. Called them to make sure they are in operation during this pandemic times. Was convinced that the blinds will arrive within 3 weeks of ordering. Did the order which came to just over £150 for 3 blinds which were more then reasonably. Over 2 weeks in, I received an email stating that the blinds I've ordered wood hasn't arrived and that it MIGHT arrive within in the next 5 weeks. If it does arrive it will take another 3 weeks to complete. This means it will be a total of 13 weeks.... If I'm lucky. I tried calling them to discuss this matter as I now moved home and lived in a room with no privacy on the window. After many many calls they finally answered and I had to go through a process where I was told that they now MANAGED to REQUEST a cancellation so it will take time to get my money back. They seemed more desperate to make sure the factory don't process the order than giving my money back (Keeping in mind this is now a month in... And the wood would anyway not even be in the factory) After my cancellation, I called MAKE MY BLINDS. Had a very pleasant experience with them and received the VERY SAME blinds 5 working days later. I will obviously never approach this company again and would advise as many as I can to do the same. You can't run a business like this.”

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Posted 4 years ago

“Instruction manual is useless - no pictures to show where the brackets actually go on the window frame - there are two options "face" and "top" fit but absolutely impossible to work out how to fit both No screws provided - so be prepared to figure out what size the holes are in the brackets they supply because - you guessed it - the rubbish instructions don't tell you No instructions for how to return the blinds - you probably can't as they are custom made Make sure you've got room in your dustbin before you order”

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Posted 4 years ago

“Being unsure how to measure up for patio doors, I emailed the company to clarify how this should be done. Having no response to my email I ended up with the wrong blinds. Customer service told me that i shouldn’t have ordered them and am now stuck with blinds worth over £100 that are no use to me.”

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Posted 4 years ago

“After 4 weeks I had to contact to see when my order would be delivered, via email I was informed that they had no record of my order, but had taken £96.16 out of my account, was told no record of my email or details , even though I have ordered from them before, I now have to take this to my bank”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“I ordered 2 blinds, after 3 weeks waiting for these two blinds to be delivered at the same time, first one has arrived but damaged with lots of scratches and chips on the side and another blind never arrived at all. I contact them everyday through email, customer chat and call. Every time the agent couldn’t help but said to wait 24-48 hours/ wait 2 working days but nothing happen, no action or reply email whatsoever and I have no idea how long I have to wait? It’s has been frustrating chasing them up with no hope to get a missing blind or a replacement for the damaged one. Its totally waste of time and money. I do not recommend anyone to order from this company.”

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Posted 4 years ago

“Absolutely fantastic customer service. Sorted everything out for me when it was actually my mistake. I have over the years bought blinds from this company. I have never been disappointed with any of them. Excellent!!!”

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Posted 4 years ago

“Disgraceful company and horrible customer service. They provide false information and make you think they are an Irish based company. Please avoid them and go locally and you will save yourself time and loads of extra charges that they do not disclose before placing your order. Blinds2Go should not be allowed to sell anything online. Awful company that cause me so much distress and money over the past 2 months.!!!!”

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Posted 4 years ago

“Excellent value for money . Also bought for my bedroom. Definitely be buying more .”

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Posted 4 years ago

“Great blind for our office at a fantastic price... delivery was prompt from ordering.Would definitely use again”

Blinds 2go 5 star review on 8th March 2021

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Posted 4 years ago

“Used this company several times for roller blunds and roman blinds. Always been very happy with the results. Thank you.”

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Posted 4 years ago

“Brilliant quality at a decent price”

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Posted 4 years ago

“Excellent service . Very happy”

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Posted 4 years ago

“Blinds are lovely easy to put up and look great like them so much we order another blind for a different room .”

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Posted 4 years ago

“we ordered 5 blinds and they came on time and look very nice up. our son in law has bought some after us and now my mum wants some”

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Posted 4 years ago

“Purchased 3 x wooden blinds. Very pleased with quality and fit.”

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Posted 4 years ago

“Blinds 2go are my go to place for made to measure blinds and curtains. I have ordered a few of my window dressings from them and I am utterly delighted with all of them. They are easy to install and the finish is of high standard. Highly recommend.”

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Posted 4 years ago

Blinds 2go is rated 4.8 based on 16,463 reviews