Blinds 2go Reviews

Name: Blinds 2go
Address: 1 Woodborough Road, Nottingham, Nottinghamshire
Rating: 4.75

4.8 Rating 16,463 Reviews

94 %

of reviewers recommend Blinds 2go

Company Reviews

Metrics

4.8

Based on 16,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Blinds 2go 5 star review on 12th April 2023

317

Anonymous

Anonymous // 01/01/2019

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“Excellent, prompt service executed without any problems.”

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Posted 4 years ago

“Terrible service! Ordered 5 blinds, 2 were lost in delivery (UPS), but eventually arrived. However, the box was very damaged as we're both blind and a bag of fixings missing. I've sent a detailed email (with photo evidence) and copied that on their chat channel yesterday. No answer. The chat channel is sporadically attended. I have recieved no reply, no offer of repair /replacement. Just awful.”

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Posted 4 years ago

“absolutely amazing. we measured and ordered the wooden blinds. these are so well made and very easy to fit. the driver also called me as I was at work, so thankfully he left them where I said. absolute brilliant service and excellent quality. I will be ordering for the next rooms. thank you again Blinds2go”

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Posted 4 years ago

“Placed a special telephone order for louvres only for vertical blinds. Told to phone to pay after having checked measurements. Impossible to contact. No phone, emails and chat line ignored. Has firm ceased trading?”

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Posted 4 years ago

“Accurately produced bespoke sizes....very satisfied”

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Posted 4 years ago

“Very very pleased ordered keep well informed on progression of order ,arrived on dates,excellent packed parcels.Assembly of blinds and fitting straight forward very good.Finally so happy and very pleased blinds look so professional and EXCELLENT Thanking You Chris/John”

Blinds 2go 5 star review on 17th February 2021

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Posted 4 years ago

“I ordered 2 vertical blinds, both rail are badly assembled by the company, many of strips hanging in different angle, not closing properly. I do not get help from the customer service. They do not reply.”

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Posted 4 years ago

“Brilliant as always!!”

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Posted 4 years ago

“ordered some Velux blackout blinds, GGL and GPL MK04. the GPL MK04 was much pricer than the GGL even though they the same size. when they finally arrived, the GGL MK04 did not fit as the rail was too short. interesting both GPL and GGL models fit either window, so the additional cost is just because the GPL is a more expensive window from Velux as it pivots and opens. when I contacted blinds2go on the phone on a Friday (day of delivery) the adviser tried to say ordered the wrong model and even got me to measure the glass. I, in fact, ordered the right on, I was then told to send proof of the window and codes and blinds not fitting, I did this while on the phone to the adviser via the email address provided. After a good few days, I had not heard anything and sent another email, still no reply, then rang them again... phone lines turned off. spoke to the online chat agent who was somewhat helpful, but took forever to reply to messages and took over an hour to open the chat lines up. As I was ignored on 2 emails and no action had been taken by the telephone agent, I was then accused I ordered the wrong ones and went through the whole thing again. I asked for only the rails to be sent out but could I have next day delivery. im still waiting for a response to my email and my rails. Really disappointed in this companies attitude I have used them a number of times but will try a competitor now, as it's not the mistakes but how they deal with them and try to blame the customer for the wrong item sent. and to blame COVID I think is a terrible excuse. I would avoid until COVID is over if that's the case. Shame once a good compmay ruined by poor customer service.”

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Posted 4 years ago

“Very fast service , Great blinds will be buying from again”

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Posted 4 years ago

“Always delivered on date advised, regular update on progress. Have bought several products from blinds 2 go. Always perfect”

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Posted 4 years ago

“Fab blinds and fitted just perfect. I also found that the prices were very competitive.”

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Posted 4 years ago

“Awful customer service, don't believe all of the fake reviews on the other websites. I've ordered (stupidly) multiple times from them and have received nothing but awful customer service, 6 months in my one order has not arrived, they keep sending the wrong other items and take weeks to reply. AVOID”

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Posted 4 years ago

“Ordered these blinds for my mums house!! They look amazing !! She loved mine so much and her elderly neighbour did as well!! Easy to order and always arrive on time . Fantastic value for money”

Blinds 2go 5 star review on 14th February 2021

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Posted 4 years ago

“I have used them on and off for several years and they never dissapoint”

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Posted 4 years ago

“Good service and quality”

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Posted 4 years ago

“Love my new blind, fits perfectly, easy to assemble and looks brilliant. My blind arrived before the due date and was expertly packed. I would happily use this firm again and reccommend them.”

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Posted 4 years ago

“Always choose this company when I need roller blinds, curtains , or wooden blinds. The service is first class, they keep you updated on progress. Prices are reasonable , always happy with purchase.”

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Posted 4 years ago

“Lovely blinds easy to fit....so the hubby says. Excellent value for money for the window size. Blinds did come in 2 separate boxes in different days.”

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Posted 4 years ago

“Great quality for the price. User. friendly website. Easy measuring guide. Helpful customer service. Really pleased all round with the service received. Have purchased several times and looking to buy more. Would definitely recommend”

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Posted 4 years ago

Blinds 2go is rated 4.8 based on 16,463 reviews