Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Forward House17 High Street, Warwickshire
Rating: 4.63

4.6 Rating 11,209 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Allows ppl with these problems to not feel ashamed when going out HOWEVER, anyone can order this like I did with no real bladder or bowel problem, obviously it’s hard to check whether or not the person has a real condition but... yeah. I won’t actually be using the card in real life I just put in my details and clicked confirmed and was suprised when it actually went through!”

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Posted 7 years ago

Hi Chima, Thank you for your review. We took a decision around a year ago to make the cards completely free to ensure that anyone who needed one was would easily be able to get one. We have been able to fund this by taking on board a partner who was prepared to give something back to the community in this way. We strive to offer the best possible service and it would be impossible from a data protection and legal stance to check every single applicant has received a diagnosis from their GP, especially as many of the 14 million people in the UK who suffer from a bladder condition have not been diagnosed from a medical point of view anyway. Naturally, we're disappointed that people feel the need to order a card when they don't actually require one. Although the cost of time and resource may seem insignificant per individual card, it can soon add up and means that we are not able to assist the community in other ways that are desperately needed. If you don't need the card and are not going to use it we would be grateful if you could return it to the address below so that we are able to send it to someone who does require it. Bladder & Bowel Community 7 The Court Holywell Business Park Northfield Road Southam CV47 0FS Kind regards B&BC Team

Posted 7 years ago

“It is a great idea. I have not needed it yet. I hope the shops know about it. I do like the app.”

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Posted 7 years ago

“Card handy for peace of mind”

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Posted 7 years ago

“I was over the moon when I received my card. It took off the biggest weight off of my shoulders”

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Posted 7 years ago

“I was really pleased to find I could get a card but what I wasn’t so impressed with was how easy I could get. I feel due to times we live in & unfortunately the nature of some people anyone can get the card and app. Ann”

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Posted 7 years ago

“Macmillan do a card much the same. Suggest English, French, Spanish and Chinese languages are used for the Urgent Toilet request.”

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Posted 7 years ago

“Not received the card as yet !! So no opportunity to use it when will it arrive please ? Thankyou”

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Posted 7 years ago

Hi Margaret, I'm sorry that you haven't received your card yet. I can see the order was processed and sent out so it must have got lost in the post somewhere. I'll get another one posted out to you immediately. Sorry for the inconvenience. Kind regards B&BC Team

Posted 7 years ago

“This is a good idea and reassuring to have. I walk for 2 hours daily and somtimes need to pee at all sorts of times. Having this card helps to explain my needs and creates a sympathetic response.”

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Posted 7 years ago

“I have less embarrasment showing a retailer the card rather than asking when people are present However having used it 5 times i still found the retailer to refuse me and that was 5 out of 5 seperate stores even though they obviously have staff facilities”

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Posted 7 years ago

“Nothing much one can say about a card that does what it says it will do, that is to tell someone you need a toilet urgently.”

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Posted 7 years ago

“Not used it yet.”

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Posted 7 years ago

“Up to now I have not had a need to use it.”

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Posted 7 years ago

“Hi The card came very quickly have not used it yet so cannot comment, however I will feel better carrying it in my purse.”

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Posted 7 years ago

“Thank you so much hopefully now with fingers crossed I'll be able to use this card and hopefully people will let me have access to the bathroom when needed so thank you very much for sending this threw”

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Posted 8 years ago

“Thank you for sending me my just can’t wait card. I have already found it very reassuring to have with me. Previously I would have been very reluctant to go into any place where I wasn’t going to purchase anything, in order to use the toilet, but now I’m much happier to do so. The other day, I had only been out for about 20 minutes when I was desperate to go to the loo. Having the card in my pocket gave me the confidence to go into a coffee shop to use their toilet. As it happens, no one stopped me, so I didn’t need to show the card, but I probably wouldn’t have gone in without it. I was at West Swindon shopping centre, where the public toilets have been padlocked.”

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Posted 8 years ago

“Haven't had to use it yet but sure it will be helpful”

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Posted 8 years ago

“i’ve not received my card yet”

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Posted 8 years ago

Hi Sophia, I'm very sorry for the delay in getting the card to you. This has occurred due to the Christmas holidays. I put one in the post to you yesterday so you should receive it shortly. Kind regards B&BC Team

Posted 8 years ago

“I have ulcerative colitis and applied for the card in the middle of a flare, as I hadn’t heard of it before. The card came quickly and - fortunately - I have not yet had to use the card. But I think it is a wonderful idea and I feel more confident knowing that if my flare picks up again I will feel less self-conscious and judged if I need to use a public toilet. I have never seen it promoted anywhere, so maybe some more marketing to coffee shops, shops, restaurants, hotels, etc. would go a long way towards promoting recognition of this important tool. Thank you so much”

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Posted 8 years ago

“A little disappointed at the card as it doesn’t look personal and when I showed it to a local little shop they said that I still had to use the pub, I think it needs a person photo on it to make it look more important to help in the situations, but I would also like to thank you for the card that you did send.”

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Posted 8 years ago

Hi Dawn, Thank you for your review of the card. We also appreciate your feedback about the photo although unfortunately at this moment in time we don't have the facility to be able to do this. We hope the card helps! Regards B&BC

Posted 8 years ago

“Good to know they are there”

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Posted 8 years ago

Bladder & Bowel Community is rated 4.6 based on 11,209 reviews