Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,990 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think it would be much better if the card was printed with the name of the holder. At the moment I think the card just looks like something anyone could pick up and use. If it had a name on it I think it would be taken more seriously.”

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Posted 6 years ago

“Still awaiting to recieve the card”

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Posted 6 years ago

“A great idea but am too nervous to go into a toilet free cafe and ask to use their staff loo.”

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Posted 6 years ago

“To be open and honest, at the moment I am a bit disappointed with the card. I had to use it recently in a shop in my local town centre and was refused access to their toilet. My Daughter has subsequently made enquiries with the store Manager and it appears that they were unaware of the card. They also had a staff problem that day and could not have escorted me to the facilities. My Daughter is going to try and make more members of the Worcs community aware of the card and you may wish to do something yourselves to spread the word. Thank you for trying though. I’m sure it must help some people.”

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Posted 6 years ago

“I have today received the card and thank you. it will be of great help and boost my confidence knowing this card will give me access .”

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Posted 6 years ago

“Still waiting for it to arrive. So can't comment.”

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Posted 6 years ago

“The local shops and store in my area have never heard of B&B but what we need is a poster or sticker displayed to say B&B sufferers can use their toilet facilities.”

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Posted 6 years ago

“I haven’t got any post from you it’s taking a long time can you speed up delivery of the card”

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Posted 6 years ago

“I've been waiting over a fortnight for my card to arrive and this has made life very uncomfortable for me. I've had no accidents as yet but this delay isn't helping matters.”

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Posted 6 years ago

“It has no name on so staff just assume it’s a random person who’s using the card cause some illness don’t show you in person so you have to describe your illness in front of everyone it’s embarrassing and after that the want proof”

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Posted 6 years ago

“I haven't received my card yet. I've been waiting for over 2 weeks.”

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Posted 6 years ago

“Never recieved my card three weeks later, or I’d 100% have given them 5 stars!”

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Posted 6 years ago

Hi, I'm sorry that you haven't received your order yet. I can see it was processed and sent out so I can only assume it has been lost in the post somewhere. Can you send us an email help@bladderandbowel.org confirming your full postal address and we'll get another one sent out to you. Kind regards B&BC Team

Posted 6 years ago

“Really not sure how this works”

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Posted 6 years ago

Hi, Thank you for your review. The cards are designed to take out and about with you wherever you go to help quickly and discreetly motion the need to use the facilities. You can find out more information about it here: www.bladderandbowel.org/help-information/just-cant-wait-card/ Kind regards B&BC Team

Posted 6 years ago

“I’m still waiting to receive it!”

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Posted 6 years ago

Hi Wendi, I can see 2x orders that were dispatched to the address provided. I can only assume they have been lost in the post - could you please send us an email help@bladderandbowel.org confirming your full postal address and I'll get another card sent out to you. Kind regards B&BC Team

Posted 6 years ago

“I ordered a can't wait card on 20th September. Dispite being told I would receive it within 5 working days I still haven't received it.”

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Posted 6 years ago

Hi Elaine, I'm sorry that you haven't received your Just Can't Wait Card yet. I can see your order was processed and sent out so I can only assume it has been lost in the post somewhere. Can you send us an email help@bladderandbowel.org confirming your full postal address and I'll get another card sent out to you. Kind regards B&BC Team

Posted 6 years ago

“We are a large GP practice with 15,000 patients. I wrote asking for a couple of your cards as patients were asking me about them. I do not appear to have received such. Please could you inform me of the address that you sent your paperwork too as we have two branches and I have thoroughly checked both practices but to no avail. Kind regards Amanda Mitchell - Practice Secretary - Bradleys Practice”

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Posted 6 years ago

Hi Amanda, Thank you for your review. I can see that your order was processed and sent out to an address on Alltami Road in Mold. If you haven't received it yet then I can only assume it has been lost in the post. If you could email us help@bladderandbowel.org with your full postal address I can double check it against what we have on the system to ensure we are sending it to the right place. We also have posters available for your surgery that are available on the downloads section on our website - at the bottom of the page you'll find one about the Just Can't Wait Cards. Kind regards B&BC Team

Posted 6 years ago

“It's a great idea but most people will have never seen or heard of it and by the time I explain it, it would probably be too late, if you know what I mean !!”

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Posted 6 years ago

“neither my mother nor I received a 'I can't wait' card. Julie”

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Posted 6 years ago

Hi Julie, I'm sorry that you haven't received your Just Can't Wait cards yet. I can see the order was processed and sent out so can only assume it has been lost in the post. Could you send an email to us help@bladderandbowel.org confirming your full postal address and I can get another sent out to you. Kind regards B&BC Team

Posted 6 years ago

“Have still not received my card”

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Posted 6 years ago

Hi Susan, I'm sorry that you haven't received your card yet. I can see that you order was processed and sent out so can only assume it has been lost in the post. If you could send us an email help@bladderandbowel.org confirming your full postal address and I'll get another sent out for you. Kind regards B&BC Team

Posted 6 years ago

“I am disappointed that my data and personal medical information and personal details have been used for a marketing purposes only I wish to be removed from your data I feel by advising the bladder and bowel card in a carers booklet was very misleading”

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Posted 6 years ago

Hi Annie, Thank you for your review. When you sign up for a Just Can't Wait card there is a specific opt-in button for those who would like to receive marketing information from Bladder & Bowel or products and services from organisations that we are partnered with. If you do not specify this then you will not receive any marketing messages from us. When signing up for the card you will receive an email confirming your order. You may also receive a phone call from our Home Delivery Team confirming that you have received the card and informing you of other services that we provide that you may find useful. Your data and personal medical information is not passed to third parties. I can confirm that you have not opted in to receive any marketing messages and as such will not be contacted by the Bladder & Bowel Community for any marketing purposes. As requested, your data will also be removed. I would be very interested in finding out where you saw the information about the Just Can't Wait Card as we do not actively advertise in any carer booklets. If you would like to discuss any of this further then please send an email to help@bladderandbowel.org. Kind regards B&BC Team

Posted 6 years ago

Bladder & Bowel Community is rated 4.6 based on 10,990 reviews