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Bladder & Bowel Community Reviews

4.6 Rating 11,390 Reviews
92 %
of reviewers recommend Bladder & Bowel Community
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About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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Very approachable, and efficient response to questions. Helpful all round.
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Posted 5 years ago
I am very new to this community, the adviser on the phone was so helpful and understanding, he made me feel reassured and gave a lot of advice
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Posted 5 years ago
Just can't wait card saved my life
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Posted 5 years ago
Have not received my card?
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Posted 5 years ago
Dear Silvia, Thank you for your review and we're sorry that you haven't had a more positive experience. If you ordered a card online, via the online application form on our website, this would have been for a digital card. You would have received a link via email, to enable you to access your unique link. If this has expired, please repeat the process. If you would prefer a physical card, we make a small charge to cover postage and packaging. Please forward a cheque for £1.99 payable to Bladder and Bowel Support Company Ltd, to: Bladder & Bowel Community, Forward House, 17 High Street, Henley-in-Arden, B95 5AA, and include your name and return address for us to send your card. If you require any support, please email us at help@bladderandbowel.org. With thanks and kind regards - Bladder & Bowel Community Team
Posted 5 years ago
I was phoned back the next day to answer my questions. I was given very helpful advice and useful sites were e-mailed to me so that I could further research my problem myself. Very professional but at the same time, very friendly and I was instantly at ease discussing my problems.
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Posted 5 years ago
There is constant support on this site. It is inclusive and practical. Sympathetic and non judgemental. A place to find help, information and comfort.
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Posted 5 years ago
It really helps to show your card when your in trouble had to use it for the first time the other day and people are so helpful
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Posted 5 years ago
Really disappointed that the cards are no longer available to order online and now require payment
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Posted 5 years ago
Very good for sick person
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Posted 5 years ago
It's great to know that I have comfort in the fact that I'm not alone with this embarrassing condition and that the bladder and bowel community is supportive
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Posted 5 years ago
Due to covid haven’t been able to use it
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Posted 5 years ago
Very helpful and friendly advisor.
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Posted 5 years ago
Just recently joined . So glad that there is someone to talk & listen to, specially in these uncertain times.
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Posted 5 years ago
Haven't used it much but did download the "Just Can't Wait" card once and it really helped.
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Posted 5 years ago
Only just joined the community, thanks to a brilliant conversation with John, one of the advisers. Welcome pack arrived the following day and I'm hopeful that the transition from my current appliance supplier goes smoothly. Sorry I can't answer the remaining questions due to my first delivery in mid September. But so far, so good. I really appreciate the access to a dedicated urology nurse to answer questions etc. Thank you very much.
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Posted 5 years ago
It os so reassuring that there is sipport avaolable. In normal circumstances people dont talk about toileting. But having cauda equina syndrome and bladder incontenence and bowels that just dont want to work. For me it is a lifeline to know no one bats an eyelid or becomes squeamish if I want help.
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Posted 5 years ago
Very efficient, helpful and fast
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Posted 5 years ago
Very helpful
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Posted 5 years ago
Hi there, Thank you for your review and we're sorry to hear the process has not been completed for you. Please refer to our website at https://www.bladderandbowel.org/news/new-digital-just-cant-wait-card/ for guidance, and then complete the application form again to access your card. You can also email us directly at help@bladderandbowel.org With thanks and kind regards - Bladder & Bowel Community Team
Posted 5 years ago
I’m very new to the bladder and bowel community so only just found out about this community but it has provided a
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Posted 5 years ago
Very difficult to get hold of in my health board . Mostly reley on social media group for questions regarding my stoma .
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Posted 5 years ago
Dear Anwen, Thank you for taking the time to review the Bladder & Bowel Community - can we ask a little more about how we could support you further? We provide as much information online as we can, and are always keen to understand what more we could do. Please email us at help@bladderandbowel.org if you would like to, so that we can try to address this for you. Importantly, if you need support with your Stoma, you are welcome to access our Stoma Nurses via our Home Delivery service. Find out more via our website: https://www.bladderandbowel.org/news/meet-our-stoma-nurses/ With very best wishes, - Bladder & Bowel Community Team
Posted 5 years ago
Bladder & Bowel Community is rated 4.6 based on 11,390 reviews