Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Forward House17 High Street, Warwickshire
Rating: 4.63

4.6 Rating 11,346 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“My card never arrived”

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Posted 6 years ago

Hi Louise, We're so sorry to hear this. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. Apologies for any inconvenience this has caused you. With many thanks, B&BC

Posted 6 years ago

“I never received my 'Can't wait' card from the Bladder and Bowel community.”

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Posted 6 years ago

Hi Claire, We're so sorry to hear your card didn't arrive! Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order, and get a new card sent out asap. With many thanks, B&BC

Posted 6 years ago

“I never received any key or card or replies from yous”

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Posted 6 years ago

Hi there Carmen, We're sorry to hear your card didn't arrive - and that you didn't get any response when you tried to get in touch, we are reviewing our processes, so will consider this feedback as part of that review. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. We'll then get a new card out to asap. With many thanks, B&BC

Posted 6 years ago

“Can't review as have not received it yet”

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Posted 6 years ago

Hi John, We're sorry to hear your card didn't arrive. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. With many thanks, B&BC

Posted 6 years ago

“I still have NOT received the card!!!”

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Posted 6 years ago

Hi Ian, We're really sorry to hear this, and you must be very frustrated. Please can we ask you to help us trace your order (it's clearly hiding from us!) by emailing us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. Apologies for any inconvenience this has caused you. With many thanks, B&BC

Posted 6 years ago

“Did not receive it”

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Posted 6 years ago

Dear Harmony, We're sorry to hear your card didn't arrive. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. With many thanks, B&BC

Posted 6 years ago

“cant review something i never received”

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Posted 6 years ago

Hi Barry, We're sorry to hear your card didn't arrive. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. With many thanks, B&BC

Posted 6 years ago

“My card did not arrive !”

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Posted 6 years ago

Hi Sandra, We're sorry to hear your card didn't arrive. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. With many thanks, B&BC

Posted 6 years ago

“I haven't received my card as of yet? Hopefully will arrive soon as it's been a long time now since I requested 1.”

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Posted 6 years ago

Hi there Christopher, As your order was a long time ago we'd suggest that you kindly take the time to complete the replacement card form on our website, this will ensure a new card is sent out to you as soon as possible: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ We apologies for any inconvenience caused. Kind regards B&BC

Posted 6 years ago

“Still not received the card. It's over a year now”

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Posted 6 years ago

Hi there Olivia, Please can we ask you to complete your details on our card replacement form, so that we can get a new card out to you ASAP? https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ We apologise for any inconvenience caused. With thanks and kind regards B&BC

Posted 6 years ago

“Only a poor review because I have still not actually received a card which I am very disappointed about. Regards Colin”

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Posted 6 years ago

Hi there Colin, We're so sorry to hear your card didn't arrive - please can you email us with your details (as on your original order) to jcw@bladderandbowel.org so that we can trace your order? We'll get a new card out to you ASAP. With thanks and kind regards B&BC

Posted 6 years ago

“Hasn't arrived so improvement needed I think”

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Posted 6 years ago

Hi Ricky, We're aware of this and apologise for any inconvenience. We're actively improving our process to ensure this doesn't happen - your order is clearly hiding from us! Please can we ask you to email us at jcw@bladderandbowel.org with your details (as on original order) and we'll be able to trace your card, or send a new one out to you asap. With thanks and kind regards B&BC

Posted 6 years ago

“I have not received the card yet”

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Posted 6 years ago

Hi Sheila, We're sorry to hear this. Can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 6 years ago

“I never received my card.”

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Posted 6 years ago

Hi Joanne, Can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 6 years ago

“Unfortunately I did not receive my card.”

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Posted 6 years ago

Hi Tanya, Can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 6 years ago

“Haven't received my card yet it's been quite a few weeks since I applied for it.”

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Posted 6 years ago

Hi there Sue, As it's been a few weeks, can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 6 years ago

“card hasn't arrived!!! cannot give a fair review.”

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Posted 6 years ago

“I have not received the card yet”

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Posted 6 years ago

Hi Wendy, We're so sorry, we're reviewing our processes to prevent this in future. In the meantime please can you take a moment to fill in our replacement card form and we'll get a new card out to you asap: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. All the best, B&BC

Posted 6 years ago

“I still haven’t received my card, despite ordering another one.”

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Posted 6 years ago

HI there Shannon, We're really sorry to hear this - please can you pop us an email to jcw@bladderandbowel.org and we'll trace your order? Please include your name, email and address as on your original order so that we can help as best we can. Apologies for the inconvenience, we hope we can sort this for you soon. Kind regards B&BC

Posted 6 years ago

“Never receive the card”

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Posted 6 years ago

Hi there Raymond, We're really sorry that your card didn't arrive, we're currently reviewing our process to prevent this in future. For now, can we please ask you to complete our replacement card form here: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ We'll get a brand new card out to you asap. With kind regards B&BC

Posted 6 years ago

Bladder & Bowel Community is rated 4.6 based on 11,346 reviews