Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,990 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“I never received my card.”

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Posted 5 years ago

Hi Joanne, Can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 5 years ago

“Unfortunately I did not receive my card.”

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Posted 5 years ago

Hi Tanya, Can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 5 years ago

“Haven't received my card yet it's been quite a few weeks since I applied for it.”

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Posted 5 years ago

Hi there Sue, As it's been a few weeks, can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 5 years ago

“card hasn't arrived!!! cannot give a fair review.”

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Posted 5 years ago

“I have not received the card yet”

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Posted 5 years ago

Hi Wendy, We're so sorry, we're reviewing our processes to prevent this in future. In the meantime please can you take a moment to fill in our replacement card form and we'll get a new card out to you asap: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. All the best, B&BC

Posted 5 years ago

“I still haven’t received my card, despite ordering another one.”

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Posted 5 years ago

HI there Shannon, We're really sorry to hear this - please can you pop us an email to jcw@bladderandbowel.org and we'll trace your order? Please include your name, email and address as on your original order so that we can help as best we can. Apologies for the inconvenience, we hope we can sort this for you soon. Kind regards B&BC

Posted 5 years ago

“Never receive the card”

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Posted 5 years ago

Hi there Raymond, We're really sorry that your card didn't arrive, we're currently reviewing our process to prevent this in future. For now, can we please ask you to complete our replacement card form here: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ We'll get a brand new card out to you asap. With kind regards B&BC

Posted 5 years ago

“Not recieved anything”

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Posted 5 years ago

Hi there Tamara, Many thanks for flagging this with us. Please can you fill out our replacement card form and we'll get a brand new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Our apologies for any inconvenience, we are reviewing our processes to prevent this in future. Kind regards B&BC

Posted 5 years ago

“It never arrived”

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Posted 5 years ago

Dear Mark, We're sorry to hear your card didn't arrive. As it's been some time since you applied, please can you complete this form for us, and we'll get a brand new card out ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. Kind regards B&BC

Posted 5 years ago

“I ordered it about a month ago and it still hasn't came yet so I cant comment on the card until I have it :(”

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Posted 5 years ago

Hi there Bonnie, We're so sorry to hear this. Can we suggest that you pop your details onto our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. With thanks and kind regards B&BC

Posted 5 years ago

“Never came.”

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Posted 5 years ago

Hi there Amy, We're so sorry your card didn't arrive. Please can we ask you to complete this form, and we'll get a brand new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience, we know this must be frustrating. We're reviewing our processes to prevent this in future. Kind regards B&BC

Posted 5 years ago

“Never received a card.Poor effort.”

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Posted 5 years ago

HI there Joan, We're sorry you feel that way. We work extremely hard to make this a free resource, and can only apologise that in this case we fell short. Please can you complete our replacement card form, and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ With kind regards B&BC

Posted 5 years ago

“Did not receive the card. Very poor!”

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Posted 5 years ago

“I have not received the card yet”

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Posted 5 years ago

Hi there Darren, We're so sorry your card didn't arrive, and are reviewing our process to prevent this in future. In the short term, please can you complete a replacement card form and we'll get a new card out to you asap: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ With thanks and kind regards B&BC

Posted 5 years ago

“I have not received my card despite several enquiries!”

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Posted 5 years ago

Hi Delia, We're sorry to hear this, and can see you applied some time ago. Please accept our apologies, we're reviewing our process to prevent this in future. In the short term, please take a moment to complete this from and we'll get a new card out to you asap: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ All the best, B&BC

Posted 5 years ago

“I’ve unfortunately never received my card.”

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Posted 5 years ago

Hi there Kelly, We're so sorry to hear this. Please can we ask you to complete this form, and we'll get a new card out to you asap: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ We're reviewing our process to prevent this in future, thank you for your help. Kind regards B&BC

Posted 5 years ago

“I still havent received it.”

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Posted 5 years ago

Dear Jacqueline, So sorry your card didn't arrive, please accept our apologies and know that we are reviewing our process. In the immediate term, please complete this form and we'll get a new card out to you ASAP: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ With thanks and kind regards B&BC

Posted 5 years ago

“No contract was made at all or support and advice issued”

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Posted 5 years ago

HI there, We're sorry to hear you weren't happy with the service. Unfortunately we're unable to provide advice, as this is much better supplied by a medical professional such as your GP. Can we suggest that you seek peer support via our closed Facebook Group, https://www.facebook.com/groups/BandBCommunity/ or visit your GP for more specific advice. Kind regards B&BC

Posted 5 years ago

“Not received it”

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Posted 5 years ago

Hi there, We're so sorry your card didn't arrive, we'll do what we can to help - the quickest way would be for you to please complete a replacement card form: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ We'll then get a new card out to you ASAP. With thanks and kind regards B&BC

Posted 5 years ago

“Haven’t received it yet ?”

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Posted 5 years ago

Bladder & Bowel Community is rated 4.6 based on 10,990 reviews