Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Henley-in-Arden
Rating: 4.63

4.6 Rating 10,990 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“Not recieved it .. keep looking in the post but nothing”

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Posted 5 years ago

“I’ve not received my card yet”

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Posted 5 years ago

“Still waiting for my card. You were informed that it had not arrived two weeks ago. I am still waiting.”

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Posted 5 years ago

“Initially I was relieved to hear about the card and what it was all about but I've tried to use it 3 times now and not 1 shop has let me use the loo. I even told them about my heart and they all just said no insurance for the public to enter their toilet. Shoezone at Durham hadn't even heard of the card. Very saddened unfortunately.”

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Posted 5 years ago

Hi there Nicola, We're so sorry to hear that you didn't have a more positive experience. We have reports that stores such as Aldi and Argos tend to be very helpful to card holders, although this may vary from store to store. Our mission is to break the stigma around toilet issues, and ensure that people have better access to facilities where possible. Unfortunately we can't promise that everyone will have heard of, or be accepting of, the Just Can't Wait card as a means of communicating urgency. However the more people who are willing to try, the quicker we can combat the taboos around this issue. Thank you for your views. And we hope that, one day, your Just Can't Wait card will come through for you. Kind regards Bladder & Bowel Community

Posted 5 years ago

“I DID NOT RECEIVE MY CARD”

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Posted 5 years ago

Hi there Dannielle, We're sorry to hear your card didn't arrive - we have told the relevant team and will endeavour to get a new card out to you as soon as possible. Please accept our apologies for any inconvenience Best wishes Bladder & Bowel Community

Posted 5 years ago

“Excellent and such a good card to have in case of Emergency Thankyou”

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Posted 5 years ago

“My card didn’t even turn up, I’ve tried ordering another but the website won’t let me.”

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Posted 5 years ago

Hi there Donna, We're really sorry to hear that your card didn't arrive - we have informed the relevant team and will endeavour to get a brand new card out to you as soon as possible, one of our team may follow up to check this one finds you. Please accept our apologies for any inconvenience caused. Kind regards Bladder & Bowel Community

Posted 5 years ago

Hi there Donna, A new card has been issued to you - our apologies for any inconvenience caused, and we wish you all the best. Kind regards Bladder & Bowel Community

Posted 5 years ago

“I don’t hVe my card yet”

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Posted 5 years ago

Hi there Adele, We're so sorry your card didn't arrive - we've notified the relevant team and will endeavour to get a brand new card out to you as soon as possible. Many thanks for bringing this to our attention. Best wishes Bladder & Bowel Community

Posted 5 years ago

“Card not received.”

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Posted 5 years ago

Hi there David, We're sorry your card didn't arrive - we have flagged this with the team and will endeavour to get a brand new card out to you as soon as possible. Please bear with us as we improve our service. With our apologies for any inconvenience caused, Kind regards Bladder & Bowel Community

Posted 5 years ago

“I never received my card”

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Posted 5 years ago

Hi there Amanda We're sorry your card didn't arrive - please bear with us, we are constantly working to improve our systems but some orders do get lost in the post. We have raised this with the team and will get a new card out to you as soon as possible. We apologise for any inconvenience caused. Best wishes Bladder & Bowel Community

Posted 5 years ago

“Hi I still have not received my just can’t wait card! Very disappointed!!”

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Posted 5 years ago

Hi there Heledd, We're so sorry your card didn't arrive - thank you for bringing this to our attention however, we have flagged this with the team and will endeavour to get a shiny new card out to you as soon as possible. With thanks for your patience - and our apologies for any inconvenience caused. Kind regards Bladder & Bowel Community

Posted 5 years ago

“I still have not received my card”

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Posted 5 years ago

Hi there Ava, We're so sorry to hear that your card didn't arrive, and some time ago that you applied - we've only just picked this up but have raised with our team, we will endeavour to get a new card out to you ASAP. Many thanks for raising this, we're improving our processes all the time to combat rogue cards! Best wishes Bladder & Bowel Community

Posted 5 years ago

“I have never received a card from yourself yet”

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Posted 5 years ago

“Never received the card.”

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Posted 5 years ago

“Havent recieved card”

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Posted 5 years ago

“Not received the card after 2 months waiting”

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Posted 5 years ago

“I didn’t know this existed, makes me feel moe “normal”, lots of good advice, I’ve not used my card yet but feel more secure just having it with me”

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Posted 5 years ago

Hi Colette Thank you for taking the time to review our Just Can't Wait Card, we're pleased to hear you have a little more security with it. We wish you all the best. B&BC

Posted 5 years ago

“Have not received it. I have no ideea why it takes so long So cant say a lot. Feel disapointed. Hope will come.”

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Posted 5 years ago

“Did not recieve just cant wait card, and then over a month later you send an email stating=We'd really like to hear what you think about your Just Can't Wait Card.”

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Posted 5 years ago

Hi there Shahzad, We're really sorry that your card didn't arrive, and apologise if the request for a review offended you in any way. In fact, it has highlighted to us that you are in need of help, so let's do that. Cards usually arrive within a few working days so yours is clearly lost. We're sorry. If you'd still like a one, please can we ask you to pop your details into this form, and we'll get a brand new card out to you as soon as possible: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ With thanks and kind regards B&BC

Posted 5 years ago

“Hi just to let you know I have not received my bladder card not sure what had happened to it if someone could look into it for me I would be greatful T Lloyd”

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Posted 5 years ago

Hi Tracey, We can see you applied some time ago, apologies, we are currently reviewing our processes and appreciate your feedback. Please can you pop your details onto our replacement card form, and we'll get a new card out to you as soon as possible: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. Kind regards B&BC

Posted 5 years ago

Bladder & Bowel Community is rated 4.6 based on 10,990 reviews