Bladder & Bowel Community Reviews

Name: Bladder & Bowel Community
Address: Forward House17 High Street, Forward House17 High Street, Warwickshire
Rating: 4.63

4.6 Rating 11,348 Reviews

92 %

of reviewers recommend Bladder & Bowel Community

About Bladder & Bowel Community:

Bladder & Bowel Community support the millions of people in the UK who are living with bladder or bowel conditions - whether that's yourself or are a relative, friend or carer. Provider of the Original Just Can't Wait Card. Visit our website for support, information, guidance.

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“I don’t hVe my card yet”

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Posted 6 years ago

Hi there Adele, We're so sorry your card didn't arrive - we've notified the relevant team and will endeavour to get a brand new card out to you as soon as possible. Many thanks for bringing this to our attention. Best wishes Bladder & Bowel Community

Posted 6 years ago

“Card not received.”

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Posted 6 years ago

Hi there David, We're sorry your card didn't arrive - we have flagged this with the team and will endeavour to get a brand new card out to you as soon as possible. Please bear with us as we improve our service. With our apologies for any inconvenience caused, Kind regards Bladder & Bowel Community

Posted 6 years ago

“I never received my card”

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Posted 6 years ago

Hi there Amanda We're sorry your card didn't arrive - please bear with us, we are constantly working to improve our systems but some orders do get lost in the post. We have raised this with the team and will get a new card out to you as soon as possible. We apologise for any inconvenience caused. Best wishes Bladder & Bowel Community

Posted 6 years ago

“Hi I still have not received my just can’t wait card! Very disappointed!!”

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Posted 6 years ago

Hi there Heledd, We're so sorry your card didn't arrive - thank you for bringing this to our attention however, we have flagged this with the team and will endeavour to get a shiny new card out to you as soon as possible. With thanks for your patience - and our apologies for any inconvenience caused. Kind regards Bladder & Bowel Community

Posted 6 years ago

“I still have not received my card”

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Posted 6 years ago

Hi there Ava, We're so sorry to hear that your card didn't arrive, and some time ago that you applied - we've only just picked this up but have raised with our team, we will endeavour to get a new card out to you ASAP. Many thanks for raising this, we're improving our processes all the time to combat rogue cards! Best wishes Bladder & Bowel Community

Posted 6 years ago

“I have never received a card from yourself yet”

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Posted 6 years ago

“Never received the card.”

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Posted 6 years ago

“Havent recieved card”

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Posted 6 years ago

“Not received the card after 2 months waiting”

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Posted 6 years ago

“I didn’t know this existed, makes me feel moe “normal”, lots of good advice, I’ve not used my card yet but feel more secure just having it with me”

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Posted 6 years ago

Hi Colette Thank you for taking the time to review our Just Can't Wait Card, we're pleased to hear you have a little more security with it. We wish you all the best. B&BC

Posted 6 years ago

“Have not received it. I have no ideea why it takes so long So cant say a lot. Feel disapointed. Hope will come.”

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Posted 6 years ago

“Did not recieve just cant wait card, and then over a month later you send an email stating=We'd really like to hear what you think about your Just Can't Wait Card.”

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Posted 6 years ago

Hi there Shahzad, We're really sorry that your card didn't arrive, and apologise if the request for a review offended you in any way. In fact, it has highlighted to us that you are in need of help, so let's do that. Cards usually arrive within a few working days so yours is clearly lost. We're sorry. If you'd still like a one, please can we ask you to pop your details into this form, and we'll get a brand new card out to you as soon as possible: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ With thanks and kind regards B&BC

Posted 6 years ago

“Hi just to let you know I have not received my bladder card not sure what had happened to it if someone could look into it for me I would be greatful T Lloyd”

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Posted 6 years ago

Hi Tracey, We can see you applied some time ago, apologies, we are currently reviewing our processes and appreciate your feedback. Please can you pop your details onto our replacement card form, and we'll get a new card out to you as soon as possible: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. Kind regards B&BC

Posted 6 years ago

“Still havnt recieved my card yet”

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Posted 6 years ago

Hi Caroline, We're sorry your card didn't arrive, they usually do within a few days. Please can we ask you to pop your details onto our replacement card form and we'll get a new card out to you asap. https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ With thanks and kind regards B&BC

Posted 6 years ago

“I’m afraid I haven’t received a card yet.”

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Posted 6 years ago

Hi there Wendy, We're so sorry to hear your card didn't arrive. They usually do within a few days, so we can only apologise for the inconvenience this may have caused you. The quickest way to get a new card to you is for you to please fill in a replacement card form: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ We'll then get a brand new card out to you asap. With thanks and kind regards B&BC

Posted 6 years ago

“I have not received my card, I had an email saying it had been sent out over a month ago, but it never arrived. As someone who is embarrassed to talk about my illness, especially when it has caused me to have accidents in public, I am really disappointed that the card has not materialised.”

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Posted 6 years ago

Hi Laura, We're so sorry your card didn't arrive, we're currently reviewing our processes so hope that we will be able to prevent this in future. For now can we please ask you to pop your details onto this form, and we'll issue a new card to you asap: https://www.bladderandbowel.org/help-information/just-cant-wait-card-replacement/ Apologies for any inconvenience caused. Kind regards B&BC

Posted 6 years ago

“Still waiting on my card”

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Posted 6 years ago

Hi there Mary, We're sorry to hear your card didn't arrive. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. With many thanks, B&BC

Posted 6 years ago

“I haven't received it yet”

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Posted 6 years ago

Hi Pamela, We're sorry to hear your card didn't arrive. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. With many thanks, B&BC

Posted 6 years ago

“I did not receive my replacement card please can you resend me a replacement card”

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Posted 6 years ago

Hi there Evey, Thank you so much for taking the time to flag this, and we're sorry to hear it - your card seems to be hiding from us! Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. We apologise for the inconvenience. With many thanks, B&BC

Posted 6 years ago

“Have not received my card after really looking forward to using it instead of having to explain etc”

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Posted 6 years ago

Hi David, We're sorry to hear your card didn't arrive. Please can you email us at jcw@bladderandbowel.org with your name, email and postal address (as used on your original application) and we'll be able trace your order. With many thanks, B&BC

Posted 6 years ago

Bladder & Bowel Community is rated 4.6 based on 11,348 reviews