“I bought my first Black Yak hat about ten years ago from a stall at York Market and it was still going strong. I was so sad when I realised I had left it on a train last Friday and then delighted to see I could order a replacement on line. I ordered Tuesday morning and my new hat arrived by post on Wednesday morning. I think the wool used is different now but the quality seems just as good. The hats are still a great price.”
“Beautiful jumper and hat. Very helpful when I enquired about sizing. Packaged with care. Glad to support a fair trade enterprise. Would definitely recommend Black Yak.”
“The help and service provided was second to non.
We ordered the wrong size glove and when we contacted Black Yak smaller sizes was sent and received the following day with a returns envelope to return the ones that didn't fit.
Best service we have received for a long time.”
“I have 4 black yak hats i love them comfortable and warm and look cool really well made my first one is 5 years old still going strong best hats going 👍”
“Very happy with the gloves. They are beautiful, came quickly and the most beautiful, there was a note handwritten which I really appreciated. Thank you so much.”
“I love Black Yak's wrist warmer gloves! For the past 10 years or so they are the only kind of gloves I've used because they really work well for me. They also keep very well over time, they don't get ruined at all, and I usually buy a new pair only because I have lost one of the gloves (plus it's nice to have a change every now and then!).”
“I received the stripey rainbow jumper today, only ordered about 2 days ago! Talk about fast! That was with 2nd class standard delivery too. I spoke to them for a good fit, suggested XL, which I got. I also said long is good. I got a good length jumper and I'm so happy with it! It's very comfy and it reaches below my bum. Sleeves are long too. They are all individual which is fantastic because if you have, say, a short torso, they can accommodate that!”
“Pleased to say that Black Yak quality is as good as ever, and I’ve been a customer for many years.
Excellent, and the choice of styles and colours is amazing.
Thank you.”
“I've used Black Yak several times to buy hats and gloves, as always am really pleased with the goods I've received, everything arrived on time and as described on the website and the goods are really warm.”
English
