“Excellent quality items and customer service to match. My order arrived next day despite my address being in a remote area. Exceptional. I emailed my thanks and received a lovely email by return.”
“I was lucky enough to find one of your beautiful hats when out on a walk one day. I brought it home, washed it, wore it and loved it! Sadly, I lost it recently so I've just bought a new one from you and am very happy! I hope the other one finds its way to someone else's head and they love it too!!”
“Hat fabulous, well made and warm in the Scottish cold weather. I am really impressed with the speedy delivery. Choice on website made it difficult to decide. Have reused envelope to send something to my daughter and she's reused to send something to me. Happy and will recommend. Actually saw your hats in local shop in Troon but bigger choice online.”
“Absolutely and utterly thrilled with my pull-on hoodie. Great service (thank you for the note about length), fast delivery and the product fits perfectly, it is so well made and is beautiful. The paper packaging it arrived in is a bonus and it will be recycled.”
“I ordered a wool coat from Black Yak. I am overwhelmed by the quality. It's a really substantial product with great details (zips etc.). Very impressed”
“The hand arm warmers are so beautifully made, fantastic pure wool, I love the different designs and colours with lining and so warm, keeping me toasty wether at home with no heating or outside in minus temperatures. Delivery was nice and quick too! I was able to gift my teenage daughter with a pair, she was delighted with them and now my teenage son would like some manly ones for himself too! Thank you to the precious beautiful Nepalese women and men for their intricate work in knitting skills and adding quality to the product. Thank you black yak for making such a helpful & pretty practical invention that enables maintaing warmth during cold wintry days without central heating.”
“I am very pleased with my ear flap hat and also my mittens, (some lovely items to choose from). I am sure they will serve me well when visiting Churchill in Canada. Being able to add any extra information is a bonus. My hat is a good fit. Thank You Black Yak :)”
“I bought a Black Yak had from a local shop a couple of years ago but my dog fell in love with it too and chewed most of the felt flowers off!! I was looking online to buy rhe same hat but it's no longer in stock... I was delighted to find that Black Yak sell packs of the little felt flowers! I have now brought my hat back to life with these lovely new flowers! Thanks for a really speedy service and also the great price for these felt flowers... love your ethos!”
“Good quality garment the second I have bought. Very good fit due to submitting measurements. Customer service excellent and very easy to contacted with prompt replies.”
English
