“Delighted with wrist warmers for Christmas presents. Delivery was delayed but was informed of this by the customer service team - great communication. Will shop here again.”
“Really good customer service. After placing my order they asked if the hat was for a man or lady to ensure right size was sent. It is for a Christmas present , so has not yet been worn but looks good quality. Pleased.”
“The quality of the products is outstanding. I have purchased hats, gloves, wristwarmers and felt Christmas decorations, the detail is amazing. I would highly recommend buying from this company.”
“Love your hats. My first hat was stolen/lost and its loss made me sad...so I sent for another and although its not the same as my original hat, it's lovely. Black yak will be my go to for hats.”
“I was blown away by the service provided by Black Yak. I enquired about mitten size and I was contacted within the a few hours. They said if I let them know what length of mitten I wanted that they would try their best to find a pair that would fit. I brought the mittens and they contacted me straight away to check they had the got the mitten correct size. The mittens have since arrived, they are well made and look beautiful. I am sure that my mum will love them when she opens them on Christmas day. A big thank you for your great product and excellent customer service.”
“Bought all 11 of the family your lovely hats this Christmas. Just arrived so quickly, with thoughtful handwritten note about sizing. It's lovely to think that I am giving a little to Nepal in return. I'm just about to buy two more I love them so much..... Thank you.”
