“Someone rang me to check what I actually wanted to order - my ineptitude with my phone (and distractions from my baby) meant I nearly ordered twice. Very grateful for the personal service.”
“Have not received my order and it's been 2 weeks. Tried contacting twice so I can be given a tracking number but no response! I don't even know if my toque is going to arrive!”
“The product is one my sister asked for for Christmas. The bag was not dispatched quickly and I had paid for first class post, and although Black Yak acknowledged there was a delay in processing the order in a note, it arrived too late for me to post it on to her by the last posting date before Christmas. Happily Royal Mail were able to deliver my parcel quickly.”
“Got an awesome jumper from the stall a few years ago so when my sister asked for gloves for Christmas I thought of you and the online and delivery experience has been perfect.”
