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Black Prince Narrowboat Holidays Reviews

4.8 Rating 251 Reviews
95 %
of reviewers recommend Black Prince Narrowboat Holidays
4.8
Based on 251 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Black Prince Narrowboat Holidays Reviews
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Phone:

01527 575115

Location:

Stoke Prior, BROMSGROVE,
Stoke Prior, BROMSGROVE
Worcestershire
B60 4LA

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Black Prince Narrowboat Holidays 5 star review on 9th August 2024
Mr Roth
Black Prince Narrowboat Holidays 5 star review on 29th April 2024
Anonymous
Black Prince Narrowboat Holidays 5 star review on 4th October 2023
Mrs Wilson
Black Prince Narrowboat Holidays 4 star review on 4th October 2023
Mrs Bryant
Black Prince Narrowboat Holidays 5 star review on 10th July 2023
Stacy & Ziggy
Black Prince Narrowboat Holidays 5 star review on 21st June 2023
Ms Oliveira
Black Prince Narrowboat Holidays 5 star review on 17th May 2023
Mrs Lee
38
Anonymous
Anonymous  // 01/01/2019
We arranged the boathire by email from Australia. We picked up the boat at Falkirk and it was wonderful experience. The Staff were all friendly and helpful to us as first time cannal boat users.
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Posted 5 days ago
Fantastic location for a weekend canal trip visiting Worcester and Droitwich, both great cities to mot up and visit in a loop easily done in two or three days. Brand new boat, so all the amenities and facilities you'd hope for. Super helpful staff, even giving one of our party a lift to the local train station.
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Posted 6 days ago
We had a wonderful experience with “Black prince” and the staff were very helpful in guiding “first timers” on the canal systems. We booked months before we travelled from Australia and the staff were very professional and helpful (special thanks to Gail!) Kind regards Kelvin Maxwell
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Posted 1 month ago
We were on the south Oxford and the weather was so bad the canal was shut. We couldn’t move for the entire second week. Black Prince couldn’t have been more helpful. Organised a taxi back to the base for our vehicle, and gave us a huge discount on next year’s holiday. None of which they had to go… the rain was no more their fault than it was ours. Have told everyone who will listen what excellent customer service they gave and how good they were, and would have absolutely no hesitation in recommending to anyone
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Posted 1 month ago
My second time on the canal system and I loved it! We started in Falkirk and went up the Falkirk wheel - what a great experience! The Black Prince boat Florence was perfect for us (couple with our adult son) and we had a wonderful time. The staff were very pleasant and helpful, no problems at all. My first hire was from a small outfit that was very attentive and I was afraid that Black Prince would be more "corporate" because it's a bigger company but our experience was very well done.
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Posted 1 month ago
A very nice 48 narrowbaot called Lucy was perfect for the two of us. We did the the four Counties ring in 14 days and had very relaxing time. The staff in Stoke were very helpful and nice
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Posted 2 months ago
The quickest way to slow down someone said. Spot on! Great service from initial enquire to dropping the boat off. Everything on board was fabulous. Instructions great. Got the hang of boating. Much love on the canal- just slow right down.
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Posted 2 months ago
I have holidayed with Black Prince Twice now. 4 nights from of Stoke Prior enjoying the Worcestershire & Driotwich loop, and 7 nights from Falkirk enjoying the Falkirk Wheel & the Union canal to Edinburgh & back. On both occasions all Black Prince staff that I have dealt with have been amazing. Both boats that I have hired have been great with no problems encountered. Ive enjoyed the relaxed pace of life so much that I am actually thinking about purchasing one of their ex hire boats for myself!
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Posted 2 months ago
Excellent, excellent, excellent. From the congenial handover, through the well thought out layout and content of the boat, everything meant a memorable holiday on the beautiful Llangollen canal. Would recommend it without hesitation.
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Posted 2 months ago
Fantastic trip with three couples. Well explained run through and reassurance. Everyone had a fantastic time and the six night trip seemed to flyby. Beds are very narrow as needed for these types of boats so you may need to consider that if you like/ need a bit of space.
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Posted 2 months ago
Excellent company and excellent boats. Top rate customer service.
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Posted 2 months ago
Could not have been better, boat was great, weather was great!
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Posted 2 months ago
Lovely boat. Very clean and well appointed. Good instruction of using and driving the boat, and advice about locks. Excellent holiday! Only one thing is that the bed in the timing area was difficult to keep cushions on. Maybe some Zvcro?! Thank you so much!
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Posted 3 months ago
I have just returned from my second holiday with Black Prince. We were a small group (two couples) and we chose to do a circuit of the Stourport Ring over 12 days, which made for a very chilled and relaxing holiday. Our beautiful boat, Serena, was a luxurously fitted out Duchess Signature, with everything we could have needed (even egg cups). Everything on board worked perfectly and there was always plenty of hot water for showers and washing up. There are several possible route options for the Stourport Ring and the one we chose to follow was: Stoke Prior - Tardebigge - Alvechurch - Birmingham (Gas Street Basin) - Dudley (Black Country Living Museum) - Stourton - Kinver - Stourport-on-Severn - Worcester - Oddingley - Stoke Prior. As we gave ourselves plenty of time we were able to stop at some of these places for more than a day, and so some exploring (including a lovely circular walk from Stourport to Bewdley along the River Severn. This route provides some lovely contrasts, from the rural beauty of Worcestershire and Staffordshire through the lovely city of Worcester to the industrial and post-industrial grimness of some parts of the Black Country. It also throws up some real surprises, like the incredibly clear water around Tipton that teems with fish, the rural oasis of Bumble Hole just south of Dudley, the grand historical canal basins at Stourport and their slightly more upmarket counterpart at Diglis Basin in Worcester. The Black Prince customer experience is brilliant, all the way from booking through picking up, and then returning, the boat. I had a few questions before our holiday, all of which they answered very quickly and helpfully. The pre-trip briefing was thorough but also sensitive to the fact that we already had some previous canal boat experience. At one stage of our trip we needed some assistance with the sanitary equipment (a self-inflicted problem) and Black Prince drove to where we were moored and sorted out the problem very cheerfully. And on our return they didn’t make a fuss about a few new paintwork scuffs and some chipped crockery (sorry!), possibly caused by one or two sub-optimal lock entries. We had a lovely time and will almost certainly book with Black Prince again in the future. I would definitely recommend them to anyone who is considering a canal boat holiday in the UK.
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Posted 4 months ago
We had a very good trip with our narrow boat. It is a truly unique experience to cruise the English canals and operate locks as a team.
Black Prince Narrowboat Holidays 5 star review on 9th August 2024
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Posted 4 months ago
There were 2 couples and we did the Union Canal from Falkirk to Edinburgh and return on the Union canal. Our boat was fabulous and we had a great time - it is a delightful way to travel relaxing and fun. The facilites on the boat were excellent and we were provided with all necessities to cook if we wanted to, although the pubs oalong the way provided an excellent selection to stop and eat. We moored at Edinburgh for a few days and it was pefect way to explore Edinburgh as we had our boat to sleep in and the berthing area had showers & laundry facilities to use. This is our second canal trip the first on the Canal du Midi, we will do another.
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Posted 4 months ago
Great experience on the Llangollen Canal,magical day across the aqueduct which was one of the highlights.Bruce,Suzy,Rose from New Zealand
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Posted 4 months ago
Do you vet you're client base before renting the boats out?? I think it was 5 or 6 of your boats went through the badin at Stewpony nr Stourbridge, west midlands today. Not one of the pilots were capable of piloting the boat they were on. I wouldn't trust them pushing a toy pram in toys are us. Scraping along the sides of the banks, scraping or getting stuck under the bridge. Most of all, churning up all the silt from the bottom of the canal due to lack of throttle control. I have never in my 57 years on this earth, seen such a sorry state of affairs, even Stevie Wonder and Ray Charles would of done a better job. I know one boat, piloted by scousers, was from the Napton base. I was torn between, disbelief, shock, horror, annoyance, anger, and couldn't believe that people so stupid, would be let loose on the canal with extremely little to no capability of piloting a boat. Surely you should check thier suitability and capability before letting them loose on our waterways. Most definitely the worst pilots I have ever witnessed at the helm of a boat. Disgraceful in fact. Making black prince look like a clown outfit who will throw anyone in a boat for money, regardless of thier capabilities. Let's hope you take this seriously and look into you're rental policies and clientele.
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Posted 4 months ago
Hi Andy, thank you for taking the time to share your concerns with us. At Black Prince, we are proud to welcome boaters of all experience levels, including many who are new to narrowboating and learning as they cruise. We actively encourage all people to experience the joys on the inland waterways. To ensure everyone's safety, we provide comprehensive, British Marine accredited training before they set off, covering essential piloting skills, safety measures, and guidance on navigating the canals. However, we understand that some novice boaters may still be getting the hang of things, which can sometimes lead to the issues you described. We regret that you witnessed such an unfortunate situation and that it caused you frustration and concern. Please know that we are committed to ensuring a positive experience for everyone on the waterways, and your feedback will help us improve our training and policies. We appreciate your passion for the canals and your dedication to preserving their enjoyment for all. Best regards, Jo, Black Prince
Posted 4 months ago
Great time on the Narrow boat from our starting point at Acton Bridge to Lymm and back. Just wanted to say that Danny and his team went above and beyond. Very professional hard working people.
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Posted 4 months ago
We Hire 70ft Claire canal boat from Chirk Marina for 1 week on the Llangollen waterway. What an absolute terrific holiday it was. Would highly recommend it.
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Posted 5 months ago
Black Prince Narrowboat Holidays is rated 4.8 based on 251 reviews