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Black Prince Narrowboat Holidays Reviews

4.8 Rating 257 Reviews
95 %
of reviewers recommend Black Prince Narrowboat Holidays
4.8
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Black Prince Narrowboat Holidays Reviews
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Phone:

01527 575115

Location:

Stoke Prior, BROMSGROVE,
Stoke Prior, BROMSGROVE
Worcestershire
B60 4LA

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Black Prince Narrowboat Holidays 5 star review on 21st January 2025
Mrs Hawkins
Black Prince Narrowboat Holidays 5 star review on 9th August 2024
Mr Roth
Black Prince Narrowboat Holidays 5 star review on 29th April 2024
Anonymous
Black Prince Narrowboat Holidays 5 star review on 4th October 2023
Mrs Wilson
Black Prince Narrowboat Holidays 4 star review on 4th October 2023
Mrs Bryant
Black Prince Narrowboat Holidays 5 star review on 10th July 2023
Stacy & Ziggy
Black Prince Narrowboat Holidays 5 star review on 21st June 2023
Ms Oliveira
39
Anonymous
Anonymous  // 01/01/2019
My wife and I chose Black Prince for our 2nd ever narrowboat holiday. They had the configuration we wanted, from the location we wanted, and the price was in our budget. We got what we expected which was a clean boat in very good working order, exactly as advertised. The customer service was also very good. The people at Black Prince were not only responsive, but ahead of problems we had to manage. They made sure to ask us what our boating plans were and updated us on where we could expect problems and suggest alternative routes. We had wanted to do the Cheshire Ring but parts of it were closed. We knew weeks in advance to start planning for one of the alternatives they suggested, which ended up being Acton Bridge (Bartington Wharf) to Chester and back with a detour to Nantwich. But it gets better. On our travel to Manchester, the airline we used didn't send our bags along from London to Manchester. So when we got to the marina, Danny Coleman, our contact for that Black Prince location, gave us guidance on where to get clothing and food, relatively convenient to the Trent and Mersey, so we could jump right into our narrowboat holiday. It almost seems anticlimactic to mention that he gave us an excellent introduction to the boat and got us ready to operate the boat properly from stem to stern. In the mean time, Danny also made sure we could contact him via WhatsApp and he regularly checked in on us. He leant us books for navigation and planning that were with our luggage, and he made a heroic effort to get our bags to us when they finally arrived, driving over 30 minutes each way late at night to bring them to us. The final thing I'd like to mention about the boat is that our boat had 1 1/2 baths and the shower was relatively roomy (considering I'm almost 190cm and weigh about 17 stones) and also the toilets worked to perfection. Macerating toilets and a pump out system are a great choice for narrowboats. So if you're looking for a company for a narrowboat hire, I highly recommend Black Prince.
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Posted 1 year ago
We loved our boat and want to buy one now! We would recommend this to anyone that enjoys nature and has a do it yourself attitude for adventure! We literally can’t stop talking about how much we loved it! If we lived in the UK then we would probably do this every year
Black Prince Narrowboat Holidays 5 star review on 4th October 2023
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Posted 1 year ago
An excellent team met us at Bradford-upon-Avon and sorted us out with our boat. I did think though that we had been upgraded to a Signature boat, but on arrival one was not moored so I assumed I must have got that wrong, so didn't question it! However, on looking at my booking on my return I noticed that I was correct... Also, at Netham Lock we were surprised when we had to pay an additional £45, in order to sail through to moor up in Bristol. Something we had not been advised off. All in all though an extremely enjoyable trip and maybe one day we'll get to experience a Signature Boat...
Black Prince Narrowboat Holidays 4 star review on 4th October 2023
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Posted 1 year ago
Thank you for taking the time to leave your review, Mrs Bryant. I'm happy to hear you enjoyed your trip to Bristol. You raise a good point regarding the mooring fees, we'll ensure that our team at Bradford-upon-Avon brief our guests on that. Regarding the Signature boats, the blue livery boats with the new logo are our Signature range, it looks like you were on Siena, so you did experience the new range, we hope you found it comfortable. Hope to welcome you again soon, best, Jo
Posted 1 year ago
Just returned home after a thoroughly relaxing holiday from Stock on Trent to Chester and return. We originally booked and planned for the Cheshire Ring but had to replan due to low water levels in the Peak Forrest Canal, and finally, a lock problem on the Macclesfield Canal closed the ring. With ample time (two weeks) for our return trip, we were able to stop and explore along the way without worrying much about time or any holdups.
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Posted 1 year ago
Very organised fior starting our 4 nights trip. The boat was laid out well. Plenty of space to put food a d belongings
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Posted 1 year ago
Met all of our expectations
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Posted 1 year ago
Our first time on a narrowboat but it was a wonderful experience, even for our family of four total novices. Spent four nights, departing from Stoke-on-Trent down to Stone and back. Saw some wonderful scenery on the way and also managed a tour of the Wedgwood factory. The boat is well-equipped and though nearly 70 feet long is surprisingly maneuverable. As the nights got cooler we used the boat's central heating, which was very good. Highly recommend the Black Prince team especially Steve who gave us a very thorough demonstration at the beginning.
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Posted 1 year ago
Myself (Graham) and my wife Annie along with our parrot Ruby have just completed a very relaxing fortnight on the boat Dusty from the Wigrams marina Napton. We have hired boats from Black Prince many times and I would like to praise the support we received from the team there. Ok – on this occasion we stupidly did manage to lock ourselves out of the boat one evening ! Yet both Keiron the call-out engineer AND the marina manager turned up to rescue us with great friendliness. It's that kind of support that takes the worry out of hiring boats from Black Prince and we hope to do so again and again. Thanks to all. Best wishes Graham, Annie & Ruby the parrot PS Ruby had a great time getting fussed by the marina staff,
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Posted 1 year ago
I have used Black Prince three times now, each time for a short four night break. The boats are clean, modern and maintained to a high standard of appearance, adequately furnished with a good kitchen, bathrooms, sleeping area and storage space. The staff are helpful and there is a 24 hour number if you have any problems with the boat. They offer good advice on choice of routes allowing you to spend as little or much time boating as you want.
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Posted 1 year ago
Our experience of the Narrowboat holiday was great; a holiday we'll remember. If only we had more time than the 5 days we had to enjoy the experience.
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Posted 1 year ago
We, 4 women, had a very nice vacation. For 1 week we have had an experience for life. With all the explanation ( instructionfilms and 2 hours in the marina) we managed to do everything and enjoy our trip. We would love to do it again
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Posted 1 year ago
Very good. Fine boat.
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Posted 1 year ago
We were a group of 4 persons from Norway. We have used Black Prince a few times and cannot complain abiut the service and boats.
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Posted 1 year ago
We recently had the pleasure of embarking on an unforgettable adventure with Black Prince Holidays, exploring the stunning Stourport Ring on one of their charming narrowboats. From the breathtaking views and the warmth of the people to the captivating scenery, every aspect of this experience left us in awe. We wholeheartedly recommend Black Prince Holidays to anyone seeking a remarkable holiday on the water. Whether we were cruising through the countryside, passing through quaint villages, mooring up for the night in Birmingham, or navigating impressive locks, the ever-changing scenery was amazing. But it was not just the captivating vistas that made this journey remarkable; it was the people we encountered along the way. Black Prince Holidays' team was exceptional, displaying genuine warmth and professionalism. From the moment we arrived, their attention to detail and commitment to ensuring our comfort and satisfaction were evident. They patiently guided us through the intricacies of navigating the narrowboat, providing us with all the necessary information and making sure we felt confident in our journey. The local community along the Stourport Ring also left an indelible mark on our journey. The friendly locals all greeted us with a smile and a pint. They all were happy to share fascinating stories and their pride in the area's history. From the idyllic Worcestershire countryside with its rolling hills and meandering rivers to the industrial heritage of the Black Country, each stretch of the canal offered a unique perspective on the region's rich tapestry. The architectural marvels of the cathedrals, canal bridges and tunnels, combined with the abundance of wildlife and charming waterside pubs, made every moment an incredible discovery. Passing by the Worcester Cathedral Sunday morning as the bells rang will be a memory we'll never forget. Black Prince Holidays ensured that our narrowboat experience was nothing short of exceptional. The meticulously maintained and fully equipped vessel provided a comfortable and cozy retreat after a day of exploration. With all the necessary amenities at hand, including a well-appointed kitchen and a comfortable sleeping area, we felt right at home throughout our journey. Our journey with Black Prince Holidays on the Stourport Ring was an amazing experience that exceeded all expectations. They were even incredibly kind enough to send my glasses to me after I mistakenly left them on board. If you care looking for a great canal boat experience, you need to choose Black Prince for your next adventure!
Black Prince Narrowboat Holidays 5 star review on 10th July 2023
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Posted 1 year ago
Thank you for your lovely review Stacy and Ziggy! We are so pleased you enjoyed your holiday and we hope we can welcome you with us again in the future.
Posted 1 year ago
Actually nothing is wrong with Black Prince because we are unable to use your wonderful service because of our four small Yorkshire Terriers. We believe all the fantastic reviews that you’re Company receives about your excellent service and would be privileged to be part of it. Our dogs are clean and well trained,and we always bring our own bedding and blankets to protect your property. We are also very happy to have to pay for our dogs because if they were put in to kennels it would cost us money anyway. But as our dogs are our family we will not ever kennel them. If you can reconsider our dogs we would be happy to give you some business. The one star is not a bad review it was the only way to get a message over to you.
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Posted 1 year ago
Hi Keith, I'm glad we've been able to help you with your holiday, look forward to welcoming you with us.
Posted 1 year ago
Black Prince offer luxury on the canals. Easy to operate, well maintained, reliable and comfortable boats. First class instruction before we set out. We loved every moment. Upon our return we encountered personal problems ,( phone left in taxi) and the Black Prince family bent over backwards to help reunite us with our phone. A special thankyou to Paul Archer. Such a great experience. Five stars⭐⭐⭐⭐⭐
Black Prince Narrowboat Holidays 5 star review on 21st June 2023
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Posted 1 year ago
Thank you for your kind review. Glad to hear you got your phone back ok! We look forward to welcoming you with us again.
Posted 1 year ago
Great holiday on the canal - The Stock Prior Team amazing, welcoming, helpful and very knowledgeable. Boat was clean & modern. Thank you for making the whole experience memorable.
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Posted 1 year ago
Thank you for your kind review Mr Morgan. We've passed your compliments on to the our team and we hope we can welcome you again at some point in the future.
Posted 1 year ago
We were visiting from Philadelphia, it was our first narrowboat hire (we had learned about the canals after watching Cruising the Cut). We had a fantastic trip. Can't wait to go on another narrowboat excursion in the future, and we will definitely use Black Prince again! Boat was exactly as pictured, we loved cruising the Llangollen canal!
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Posted 1 year ago
Thank you for your kind review. So happy to hear that you had a great trip and we look forward to welcoming you with us again next time you are over!
Posted 1 year ago
We loved our time on our narrow boat. Ed was very helpful and gave us the confidence to set off on our adventure. We will be back !
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Posted 1 year ago
Just returned from our holiday in Lower Heyford. Thoroughly enjoyed our holiday but disappointed with the standard of facilities on our narrow boat. The boat was looking tired and not maintained to the standard portrayed on the website. Toilet and water gauges not working. Broken chair which when sat on caused a fall, hence aggravated a back injury. Saucepan with loose handle which was a risk. Frying pan unusable. Missing items such as tea towel and oven gloves.
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Posted 2 years ago
Thank you for your review, Mr Bennet, and for highlighting the concerns about the boat. We are looking into this with our partners at Lower Heyford and will ensure that the issues with the boat are resolved as a matter of urgency. I'm pleased that you enjoyed your holiday but please feel free to contact us directly on holiday@black-prince.com if you wish to discuss this further. Best regards, Jo
Posted 1 year ago
Black Prince Narrowboat Holidays is rated 4.8 based on 257 reviews