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Black Prince Narrowboat Holidays Reviews

4.8 Rating 257 Reviews
95 %
of reviewers recommend Black Prince Narrowboat Holidays
4.8
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Black Prince Narrowboat Holidays Reviews
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Phone:

01527 575115

Location:

Stoke Prior, BROMSGROVE,
Stoke Prior, BROMSGROVE
Worcestershire
B60 4LA

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Black Prince Narrowboat Holidays 5 star review on 21st January 2025
Mrs Hawkins
Black Prince Narrowboat Holidays 5 star review on 9th August 2024
Mr Roth
Black Prince Narrowboat Holidays 5 star review on 29th April 2024
Anonymous
Black Prince Narrowboat Holidays 5 star review on 4th October 2023
Mrs Wilson
Black Prince Narrowboat Holidays 4 star review on 4th October 2023
Mrs Bryant
Black Prince Narrowboat Holidays 5 star review on 10th July 2023
Stacy & Ziggy
Black Prince Narrowboat Holidays 5 star review on 21st June 2023
Ms Oliveira
39
Anonymous
Anonymous  // 01/01/2019
We had a very good trip with our narrow boat. It is a truly unique experience to cruise the English canals and operate locks as a team.
Black Prince Narrowboat Holidays 5 star review on 9th August 2024
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Posted 10 months ago
There were 2 couples and we did the Union Canal from Falkirk to Edinburgh and return on the Union canal. Our boat was fabulous and we had a great time - it is a delightful way to travel relaxing and fun. The facilites on the boat were excellent and we were provided with all necessities to cook if we wanted to, although the pubs oalong the way provided an excellent selection to stop and eat. We moored at Edinburgh for a few days and it was pefect way to explore Edinburgh as we had our boat to sleep in and the berthing area had showers & laundry facilities to use. This is our second canal trip the first on the Canal du Midi, we will do another.
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Posted 10 months ago
Great experience on the Llangollen Canal,magical day across the aqueduct which was one of the highlights.Bruce,Suzy,Rose from New Zealand
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Posted 10 months ago
Do you vet you're client base before renting the boats out?? I think it was 5 or 6 of your boats went through the badin at Stewpony nr Stourbridge, west midlands today. Not one of the pilots were capable of piloting the boat they were on. I wouldn't trust them pushing a toy pram in toys are us. Scraping along the sides of the banks, scraping or getting stuck under the bridge. Most of all, churning up all the silt from the bottom of the canal due to lack of throttle control. I have never in my 57 years on this earth, seen such a sorry state of affairs, even Stevie Wonder and Ray Charles would of done a better job. I know one boat, piloted by scousers, was from the Napton base. I was torn between, disbelief, shock, horror, annoyance, anger, and couldn't believe that people so stupid, would be let loose on the canal with extremely little to no capability of piloting a boat. Surely you should check thier suitability and capability before letting them loose on our waterways. Most definitely the worst pilots I have ever witnessed at the helm of a boat. Disgraceful in fact. Making black prince look like a clown outfit who will throw anyone in a boat for money, regardless of thier capabilities. Let's hope you take this seriously and look into you're rental policies and clientele.
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Posted 10 months ago
Hi Andy, thank you for taking the time to share your concerns with us. At Black Prince, we are proud to welcome boaters of all experience levels, including many who are new to narrowboating and learning as they cruise. We actively encourage all people to experience the joys on the inland waterways. To ensure everyone's safety, we provide comprehensive, British Marine accredited training before they set off, covering essential piloting skills, safety measures, and guidance on navigating the canals. However, we understand that some novice boaters may still be getting the hang of things, which can sometimes lead to the issues you described. We regret that you witnessed such an unfortunate situation and that it caused you frustration and concern. Please know that we are committed to ensuring a positive experience for everyone on the waterways, and your feedback will help us improve our training and policies. We appreciate your passion for the canals and your dedication to preserving their enjoyment for all. Best regards, Jo, Black Prince
Posted 9 months ago
Great time on the Narrow boat from our starting point at Acton Bridge to Lymm and back. Just wanted to say that Danny and his team went above and beyond. Very professional hard working people.
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Posted 10 months ago
We Hire 70ft Claire canal boat from Chirk Marina for 1 week on the Llangollen waterway. What an absolute terrific holiday it was. Would highly recommend it.
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Posted 10 months ago
The most amazing family holiday
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Posted 10 months ago
I can't praise it highly enough. Right from initial enquiry re site of base and type of boat to final check out along with diesel usage & mooring, Black Prince was efficient, knowledgeable and experienced. I had full full confidence in them.
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Posted 11 months ago
Family of five, mom and dad and thrrr teenage girls, had a fantastic time doing a week from Bradford on Avon to Bristol and back. Great fun, black prince were excellent. Lots of revision time for our girls for GCSEs and A level mocks intermingled with good pubs, walks and general boating fun on the locks etc. would definitely recommend
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Posted 11 months ago
One of the best holidays I have ever made. Very friendly staff. They told us all we needed to know. The boat was in an excellent condition. Everything on board you need. Just go and have a bit of an adventure. But the most important: Enjoy to move slowly and relax.
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Posted 11 months ago
Myself and a friend have recently completed the Mid Worcester Ring using a boat from Black Prince. I have nothing but praise for the help they gave in planning the trip (extra maps marked with stops etc), completing the paperwork and the hand over. All this was completed with friendly people who were happy to help with anything we needed. I wouldn’t have any hesitation in recommending them to people to use in the future.
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Posted 11 months ago
Just returned from a week on the langollen canal with my mum, can honestly say it’s the best holiday I have ever been on and I didn’t want to come home, first time narrowboating for me, our boat “Penny” was beautiful and comfortable she was fully equipped with everything we needed,, the crew at Chirk marina were all very helpful lovely people, enjoyed every part of this experience and 100% recommend to anyone thinking about it to go for it because you won’t be disappointed, Karen and Mary x
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Posted 11 months ago
A wonderful holiday although we were extremely lucky for the time of the year, everything was perfect. Two of the photos supplied of myself and my wife were both taken on the Oxford Canal 45 years apart all 3 of had a wonderful adventure, both times.
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Posted 1 year ago
A very tidy modern boat, We felt the large sink with a bowl inside was pointlesss as was the small draining area. A shelf or similar would be ideal in the shower for sponges, soap etc. Note. We bought a 2nd hand boat from you (NB Moscovy 515250), had it for 12, more or less trouble free years. Very good quality boats overall.
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Posted 1 year ago
Very nice boat well prepared and helpful guidance
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Posted 1 year ago
Oh we had a wonderful time on our Black Prince narrow boat adventure. We came together as a family in a way we hadn’t before, we had lovely relaxing days and very enjoyable evenings as well as learning a new skill. It was a terrific experience.
Black Prince Narrowboat Holidays 5 star review on 29th April 2024
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Posted 1 year ago
The boat was spotless and the training provided at the start was great to help us navigate and get the feel of the vessel. I would recommend a short trip for your first attempt as it can be a bit more work than you expect. We found a crew of 3 very good for managing locks. Boat has everything you need on it and the recommendations of the staff were great.
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Posted 1 year ago
Great narrowboat and great scenery (Llangollen canal), just very disappointed with the Marina staff member at Chirk who conducted the induction and decided to tell us at the end that he should have probably put his mask on as he thought he might have COVID. Sure enough, by the end of our week's holiday, we were both ill and too sick to operate the boat. Narrowboat Holiday ruined as was the rest of our UK tour and the next few months while we recovered. Thanks, mate! Despite being asked to comment on our holiday directly to Black Prince via Leighton@black-prince.com, we never heard back from Mr Leighton Jones. Things to be aware of, unless you do 5 or 6 hours a day cruising (or engine idling), there's unlikely to be enough battery power and hot water to get you through the night. So 4 hours a day cruising actually means sitting with a diesel idling for another hour or so. A lot of the supposed canal side attractions (e.g. canal side pubs, in-town restaurants) are still advertised, despite not surviving COVID lockdowns and are now permanently shut; be prepared. The narrow boat itself was well equipped, but some soft fenders would be appreciated as spending the night with the boat bashing against concrete or stone-faced moorings is hell. The "liveaboards" can be quite aggressive to holidaymakers and we experienced one who's failure to give way caused us to take avoiding action, many also think it's fun to create excessive wash so slamming your boat against the moorings. While I acknowledge most folk have a great narrowboat holiday, our experience with the "couldn't-care-less" staff members has put us off doing it again.
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Posted 1 year ago
Dear Mr Denton, thank you for taking the time to review your holiday with us. Your feedback is highly valued, and we take your concerns seriously. Upon receiving your initial email, our Ops Manager promptly forwarded it to the base team at Chirk for a thorough investigation into the issues raised. Here we acknowledge that we did not respond to you immediately upon receiving the team's findings, and we apologise for the delay in going back to you. As we have now written to explain, concerning your complaint regarding Paul, who conducted the handover with you, it has been communicated to me by Paul and the team that there might have been a misunderstanding. Paul, at the time, neither had Covid nor exhibited any symptoms. Having previously experienced a severe episode of Covid, he took the precaution of wearing a mask before entering the boat's interior to minimize any potential risk to himself. We are genuinely sorry to learn that you and your wife fell ill during your stay with us. The global prevalence of Covid has posed challenges, with people traveling and engaging in social interactions, making it difficult to entirely mitigate the risk of transmission from any source. Once again, I apologize for the delay in responding to your concerns. As a team, we are committed to reviewing our customer service practices and complaints procedures to prevent such delays in the future. Your experience is important to us, and we appreciate your understanding as we work to improve our service. All the best, Jo.
Posted 1 year ago
We had a fabulous two weeks in October doing the Four Counties Ring. The boat was fantastic , comfortable and well equipped for the four elderly crew . Thank you all at Stoke.
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Posted 1 year ago
Best.Holiday.Ever. We would do it again in a heartbeat. Great staff. Great accomdations. We traveled with another couple and there was plenty of room and privacy. This was hands down one of our best experiences ever.
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Posted 1 year ago
Black Prince Narrowboat Holidays is rated 4.8 based on 257 reviews