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Black Prince Narrowboat Holidays Reviews

4.8 Rating 255 Reviews
95 %
of reviewers recommend Black Prince Narrowboat Holidays
4.8
Based on 255 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Black Prince Narrowboat Holidays Reviews
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Phone:

01527 575115

Location:

Stoke Prior, BROMSGROVE,
Stoke Prior, BROMSGROVE
Worcestershire
B60 4LA

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Black Prince Narrowboat Holidays 5 star review on 21st January 2025
Mrs Hawkins
Black Prince Narrowboat Holidays 5 star review on 9th August 2024
Mr Roth
Black Prince Narrowboat Holidays 5 star review on 29th April 2024
Anonymous
Black Prince Narrowboat Holidays 5 star review on 4th October 2023
Mrs Wilson
Black Prince Narrowboat Holidays 4 star review on 4th October 2023
Mrs Bryant
Black Prince Narrowboat Holidays 5 star review on 10th July 2023
Stacy & Ziggy
Black Prince Narrowboat Holidays 5 star review on 21st June 2023
Ms Oliveira
39
Anonymous
Anonymous  // 01/01/2019
the worst canal holiday we have had, yet the most expensive!! The new boats are more like caravans ( very plastic cheap finish) most uncomfortable beds ever and very uncomfortable seating in lounge diner. Advised very strongly not to do the route we had been planning for weeks ( due to low water levels) yet this proved to be unfounded are talking to many boaters on the cut and after attempting some of the said problematic locks , only to find we would have been fine. We were adivised only one of the 5 suggested routes were doable … not great when spending £2000 on a week away … very anger about this as we would have been ok. Also we were made to feel terrible by a staff member for mooring our boat where another member of staff had said it was ok to moor… you really don’t need a ‘ jobs worth ‘ looking down his nose at you … most unprofessional. The toilet was rubbish and didn’t flush ( and really smelt and was unpleasant) I was also told over the phone by Mr jobs worth that there was a very tiny freezer on board so i based my goods that i brought around that, only to find it had a large freezer section. We were told the water tank was full…totally bit so, we had to fill the morning after we left. We got a large bill for fuel on top £120, very high as we had nit used any heating abs due to lack of places to sail to as being advise most of the suggested routes weren’t so able we spent two days not moving and sightseeing locally. We hire boats 2 or 3 times a year since selling our own boat of ten years and frankly this was by far the worst( and most expensive) boating holiday ever
Helpful Report
Posted 2 years ago
Thank you for taking the time to feedback about your holiday, we are so sorry to hear that your Black Prince holiday did not meet your expectations. We would encourage you to contact us at holiday@black-prince.com and let us know about your experience directly. It has been a very tricky season with the water shortages affecting the canal network, and we work with the Canal and River Trust closely to help prevent water loss where we can, which includes restricting some routes. Best regards, Jo
Posted 2 years ago
Having booked with Black Prince on 7 previous occasions I was not surprised to find our boat had been freshened up and was ready to go earlier than our start time (weekend break for 2 from Acton Bridge) despite having booked only 2 days before a bank holiday which reflects the professionalism of the boatyard manager Danny who we found to be both informative and helpful as usual. We decided to cruise through Middlewich and down to Barbridge which is a pleasant trip and the canalside pub The Stanley arms near Northwich is worth a stop for a bite to eat if you can find some room on their jetty and The Badger at Church Minshull is always, booking is a good idea. We have booked with Black Prince from various locations over the last 40 years so they must be doing something right!
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Posted 2 years ago
We hired two x 69 footers for a week. Both performed excellently and were well equipped and comfortable
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Posted 2 years ago
We have holidayed eith Black Prince and have already booked for 2023
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Posted 2 years ago
When other travel/leisure companies are promising more and delivering less, Black Prince has maintained its standards, and their knowledgeable and friendly staff made our holiday with them a pleasure. We booked directly with the company (Canada/UK) and everything was exactly as we had booked. Our trip in 2022 was the third with Black Prince and we've recommended this company to everyone. The vessels, staff and booking process are first rate.
Black Prince Narrowboat Holidays 5 star review on 9th August 2022
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Posted 2 years ago
We have been on a lot of canal holidays, Black Prince aren't the cheapest, so we have tried other companies, but as they say ' you get what you pay for' And we always go back to Black Prince. The boats are reliable and well maintained. The staff are helpful, knowledgeable and friendly. The handover is detailed and we always leave the marina confident about where we are going and what we are doing. It never ceases to amaze us how many other holidaymakers are allowed to set off in a hire boat without knowing the basics about how to steer a boat or operate a lock and those hire companies should be embarrassed at the service they provide as it gives holiday boats a bad name.
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Posted 2 years ago
Excellent boat for 2 people 52 ft Duchess class especially with the 2 lounge chairs at the front that made a huge difference comfort wise in the evenings .
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Posted 2 years ago
Boat was superb (Daisy) - 2nd time we had her. Fully equipped and throughly cleaned. Staff were great and really helpful - even gave me a couple of tie wraps to fix my car at the end of our cruise.
Black Prince Narrowboat Holidays 5 star review on 29th July 2022
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Posted 2 years ago
Had a lovely break very relaxing. A good experience.
Black Prince Narrowboat Holidays 5 star review on 29th July 2022
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Posted 2 years ago
We did Napton to Banbury return in a week. Easy booking process. Great boat, well designed, immaculately clean. Well equipped galley. This was our first canal boat holiday and we had overestimated how far we could get. The suggested routes on the website would mean cruising most of the day. We are a couple in our 60s and pretty fit but in late May (not many other boats around) we were (I was!)doing most of the locks on my own and it was pretty hard work. If there is a possibility of rain take waterproof overpants! A wonderful way to see the countryside and enjoy nature and villages along the way. An active holiday. For beginners, especially just a couple, I would recommend really researching your route beforehand and choosing one with fewer locks or one with lock keepers. Or take an extra person with you!
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Posted 2 years ago
We had a blast. The boat was perfect for the 4 of us. We were given excellent service and instruction as we were first timers. We managed the boat well and enjoyed cruising and stopping along the way. It was truly a memorable vacation and an amazing way to see the English countryside and enjoy the pubs!
Black Prince Narrowboat Holidays 5 star review on 29th July 2022
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Posted 2 years ago
Our Black Prince narrowboat was very nice. This was our first experience with operating any type of water craft and it was very positive. The boat of which we took possession at Acton Bridge was clean, well equipped and in excellent condition. I I wish to especially commend Danny Coleman at the Acton Bridge location for his prompt attention, his pre-rental communication and his attention to safety.
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Posted 2 years ago
The boat was clean and tidy. Would advise you check the fuel gauge before you leave and when you return. Need a canopy for the Pilot it was boiling and there was no shade. Need a map of the locks and the pubs so you know when you will reach them, something like the London tube map. Wouldn’t advise going to Devises from Bradford on Avon. 36 locks each way, too much like hard work. Needed a holiday when we returned.
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Posted 2 years ago
A HUGE Thank you to Ian and Adam for their help today sorting our rudder out. Although not a Black Prince boat they couldn’t of been more helpful. Thanks muchly again from Rob and Dawn on the Pembroke Castle. Would definitely recommend Black Prince Boating Holidays. Xx
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Posted 2 years ago
Great experience, something I have always wanted to do and it didn't disappoint. Boats are well equipped and very clean. Some great stops along the way for lunch and dinner, so we only used the cooking facilities for breakfast.
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Posted 2 years ago
We did the Four Counties Ring and the four of us had a wonderful week. It was all very well organised and we had a very comprehensive intro to the boat. Apart from having the wrong water key on board we could not fault the trip.
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Posted 2 years ago
Excellent holiday great experience and a lovely boat which was well equipped with kitchen facilities and bedding
Black Prince Narrowboat Holidays 5 star review on 16th June 2022
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Posted 2 years ago
Excellently equipped narrow boats on historically interesting canal systems enabling travel through peaceful countryside, interesting towns and stops at waterside pubs for a well-earned beer after all the exercise. It's just great fun to operate the boat and the canal locks.
Black Prince Narrowboat Holidays 5 star review on 16th June 2022
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Posted 2 years ago
We spent a most enjoyable week aboard Carole out of stoke on Trent base and despite mixed weather everyone aboard had a great time and will have no hesitation in recommending black Prince to friends and family
Black Prince Narrowboat Holidays 5 star review on 16th June 2022
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Posted 2 years ago
What a great, relaxing holiday. Superb introduction by our Black Prince team (Bridge Boatyard, Ely); really friendly and informative. The boat was lovely but just be prepared for the first day of “finding places to store stuff”. Excellent toilet and shower facility. I was pleasantly surprised by how easy the narrowboat was to manoeuvre! Great galley for cooking and lovely riverside pubs on the Cam and Great Ouse to moor up for the night. Pootle along watching the world go by and the dogs enjoyed it too! Black Prince deserve praise - great holiday experience!
Black Prince Narrowboat Holidays 5 star review on 16th June 2022
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Posted 2 years ago
Black Prince Narrowboat Holidays is rated 4.8 based on 255 reviews