Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,448 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy to use this site, I was advise about some doggy toothpaste and the site was easy to navigate to find the product I needed.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 9th September 2021

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“I have used this site for about 12mnths for flea prevention pippets my order has always been as decribed and on time . I have never had any.problems with this site . 10 out of 10 from me.”

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“It's the first time I have used this company/website as my usual supplier of cystaid is out of stock. Very impressed competitive price no p&p on standard delivery. Website easy to navigate.kept informed on order status by email and text. Will use regularly. Impressed.”

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“Easy to order and vet recommended products. Emails to let you know your order has been processed.”

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“Ordered Sunday 5/9 and received 8/9 - straight forward transaction.”

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“Was easy to order and arrived within 2 days as promised”

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“Very easy to find what I was looking for. Quick and simple check out process”

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“Very simple to make a purchase. First time visitor and buyer, wouldn’t hesitate to return or recommend. Very competitive prices!”

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“Only placed a small order but very competitive price and free delivery so excellent value. Super quick dispatch and delivery. Great service.”

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“Perfect. Fast delivery. Well package. Good communication.”

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“Paid for next day delivery and four days later still waiting , terrible service”

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“Very easy to use website”

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“Easy to order, best price online. Free delivery and arrived quickly”

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“excellent in evey way , will definately use again”

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“Easy to purchase and by far the best price for this medicine. Very happy indeed.”

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“Good easy to use great photo of the ears”

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“Quick and easy to understand.”

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“Well yet again very impressed with there service…ordered one day and arrived the next…excellent service….”

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“i was let down badly by Pets at Home and Direct4Pet stepped in at the last minute and sourced some very important vet prescribed dog food. excellent service! now my supplier of choice. can be relied upon in an emergency. priceless! - Joe”

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“Great service and an easy to follow through website. The item I purchased was at a very good price and arrived within 2 days.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,448 reviews