Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,099 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“Speedy, courteous, and informative service. First class.”

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“Fantastic service, fast delivery and a very easy website to order from which makes a big difference to me, definitely be ordering again”

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“Fast delivery Easy to use website”

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“It took me 3 attempts to get through the registration and on line application form, it ay be because I am old or perhaps the website is not easy to use.”

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“So easy to order and really fast delivery time with delivery updates all along”

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“Nice and quick and easy from initial order to delivery”

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“Website easy to use,ordering simple and delivery speedy. What's not to love! Well done direct4pets”

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“Good price excellent smooth service. As it should be but invariable is not. Will use again.”

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“The order process on your website was speedy and very easy to understand. From looking for the product that I wanted to placing my order was simple and professional. I will definitely be using your website again.”

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“Excellent service value for money easy web to use”

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“Website is easy to use although I did need to phone for advice on how to proceed with prescription being sent from vet. It was dealt with very well and I received confirmation that all was ok. Now I know it will be quick and easy.”

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“Fast efficient service, thank you”

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“I cannot upload so that was a problem and I had to go over the road to a neighbour who works from home to come and do it for me but once that was done it was easy enough. I haven't received the product as yet but it seems it is due tomorrow morning. As I will have to order this item for the rest of my cat's life I guess I shall learn how to upload !!!!”

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“Website easy to use and to find product I was looking for. Very competitive price. Fast delivery. Would recommend.”

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“Website was easy to navigate and straight forward to make a purchase.”

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“The best and easiest to purchase cat meds”

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“Very easy to use site for purchase and prompt delivery.”

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“Very easy to navigate and find what I wanted on the website , and my order got sent out the next day so very pleased !”

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“Ordering was easy and shipment made in 1 working day. Very pleased so far.”

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“Easy purchase and great communication”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,099 reviews