Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,752 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy”

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“It was fairly easy but not quite a slick as it could be, I had to search for how to do the next bit in places.”

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“I found what i was looking for, a friend recommended your site and I made a quick and easy purchase thank you”

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“Fairly prompt, would recommend”

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“A comprehensive web site with a good stock of pet medicines at reasonable prices. The ability to make payment via Amazon is easy and quick saving a lot of duplication at payment.”

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“It was very easy for me to access the website & find what I was looking for”

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“Really easy to find the non prescription item I needed on the site. Very good value, and the checkout process was quick and trouble-free. It took just over a week from order to delivery (although this was during the pandemic when all Royal Mail deliveries were impacted). Recommend.”

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“Hi my name is Jackie I bought the pet nail clippers very good an we'll made thanks”

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“Purchase was very very fast and they had what could have been the right thing, only sadly I did not know it was for animals!! They refunded me in full.”

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“Just to let you know I received my order today. Thank you for dealing with my first order, made in error, so swiftly”

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“Easy & Quick to order. Excellent service”

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“Yes it was easy to order my product, and I found the information easy to access 👍”

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“The process was very easy and I was able to locate the item I needed easily.”

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“t was easy to select as the information was so clear (unlike some other items) ordering was easy & delivery was quick.”

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“i went on site ordered the cats meds and that was it. i have 8 rescue pussycats and their health and well being are paramount and thats why i chose this company”

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“Easy website to navigate. Well thought out layout to make getting the correct dosage for my dog. Just ordered so do not know how fast shipping is. Will write feedback when received.”

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“Ordered today so have t received goods yet but easy to order from”

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“It was very easy to find what I needed and complete my purchase.”

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“Easy enough,price was good,hope to receive Friday,but good communication especially with the virus going om”

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“Very easy to purchase the items I needed, cheaper than the vets.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,752 reviews