Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,752 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Black Cat Medicines eBay store was very easy to use and lot variety with the items they have to offer.”

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“Ordering was easy and postage quick, quality service”

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“Excellent service with only a tiny suggestion to get that 5th Star. If a tracking reference was attached to a "Dispatched" email notification then it would allow overseas buyers to track and see details of the local courier service too and monitor delivery. Other than that, thumbs up!”

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“I bought this over eBay was straight forward”

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“Item not received yet so can't comment on that, but good communication and pricing.”

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“easy to purchase, and quick turnaround time”

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“Very easy to navigate through your site, reasonable prices, good value all round.”

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“Received item okay”

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“One of many purchases for supplement fast delivery good price seems to help my dog”

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“Delivery ahead of time.gel does the job”

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“Very easy to use website.fair price.prompt delivery.will be ordering again.thankyou black cat.”

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“Returned damaged very good with replacement thank you”

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“It was easy and more importantly, the product I bought was cheaper on your website than I could find anywhere.”

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“It was easy to purchase and I wrote to them to say I was looking forward to getting the item. They responded to my message quickly. I'm expecting the item to be delivered Wednesday 21st October 2020”

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“GREAT COMPANY with easy to order medicines for pets. quick deliveries.”

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“Very fast delivery. Drontal did not have information sheet in box. Will use this company again.”

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“Really quick and easy using the amazon pay link”

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“On the whole mainly easy my password did not work, but they quickly sent me a new one.”

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“very straightforward, and arrived quickly.”

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“Easy purchase and quick delivery. No need to visit the vet!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,752 reviews