Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,753 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good webside, good products, good explications, sending to Germany is possible. Everything o.k.”

Helpful Report

“Good price excellent fast efficient service”

Helpful Report

“Easy to purchase, too early to rate product, it's not arrived yet.”

Helpful Report

“Very smooth transaction , delivered in quick time.”

Helpful Report

“Bought on eBay many different prices appears to be cheapest”

Helpful Report

“Quick and easy. fast delivery . Much cheaper than buying at the vets practice .”

Helpful Report

“My purchase was quick and easy....was going to reorder on a regular basis....but when I went back to reorder the granules had increased in price from ,£4.50 to £7.99 so unfortunately I will be buying them elsewhere.Hence I have not given 5 stars.”

Helpful Report

“Easy to purchase online BUT had to telephone Helpline for necessary recommended frequency of dosage which was thought to be a poor omission. David”

Helpful Report

“Simple, efficient”

Helpful Report

“Easy to find the product and easy transaction”

Helpful Report

“The process of buying was very easy - and the item arrived within 2 days. However, only half the order arrived. I emailed, they checked and apologised and the remainder arrived after a few days.”

Helpful Report

“Very easy to view”

Helpful Report

“Very easy to make my purchase would use again”

Helpful Report

“Fairly easy delivery rates a little confusing. I had to call them to get it sorted. Product came a few days later.”

Helpful Report

“Quick and easy to order online”

Helpful Report

“I have only used the product once on my dog so far but am hoping that it will help ease the itchiness and discomfort he is feeling after some more uses.”

Helpful Report

“Easy to order and quick delivery”

Helpful Report

“Item as described prompt service”

Helpful Report

“Very efficient & quick service”

Helpful Report

“Veey straight forward and easy to navigate”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,753 reviews