Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,423 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“I found it very easy to make this purchase. Everything was as simple as possible.”

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“have not got delivery yet as gave a business address and Hermes are great at delivering at weekend no offence but who is going to be at a business address between 5 to 7 pm on a Saturday? If I had known u use Hermes I would have never ordered from you as had so many parcels just never arrive because they never factor in a business address Only tried two attempts before telling me it was sending it back to you and again late in the day after we close.”

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“Brilliant service, amazing products, fast delivery. Thank you, will use again.”

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“easy to use website. does as it says on the tin”

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“Easy to order, quick delivery with constant updates. Item exactly as described. Thank you”

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“Very quick delivery.”

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“good prices good comms and swift despatch”

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“Brilliant quick service and postage free. Thank you for an easy to order process”

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“Very easy site to use. Just upload the prescription and pay a fraction of the cost that the vet has been charging.”

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“Easy to order and confirmation email straight away and updates all the way to delivery. 1st class service.”

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“Website was easy to use and as pensioner that means some dispatch was quick not held up by Royal Mail strikes.”

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“Good website with a variety of products at reasonable prices.”

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“Great service, and good price. Birds love it.”

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“I bought my goods over the phone”

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“I signed into my account,and then I looked for the products I wanted which was so quick, and easy. And I enjoyed browsing the many different categories. There is a good range of products, from dog food, wormers and flea treatments to name but a few. And your items are shipped very quickly.It is definitely worth taking a look at this website, if you are a pet owner like me.”

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“easy to use competitive prices good comunication”

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“I’ve been using direct 4 pets for quite a while and never been let down and very responsible priced”

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“It was really easy to order on line. Just say what you need and upload a photo of the prescription. Even that was made easy for a technophobe like me!”

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“I have used this seller before….always good priceing and quick delivery too…extremely easy to order on the website.”

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“Easy to use, but got a bit confused trying to find prescription drugs, but when I typed in 'search' box the name of drug I wanted I found what I was looking for.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,423 reviews