Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,424 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,424 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Using the website was easier than the recommended site i was given to find the product I was searching for. Also, browsing the website was straightforward in searching for other products that will be my first port of call.”

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“Great service and delivery in less than 24 hours will definitely be using again”

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“I am not computer literate so if I can use your site, anyone can. I found what I was looking for straight away”

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“information completely clear and payment straightforward”

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“I am being asked for a review but still have not received my cats medication”

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“Easy to find the product I wanted and at a good price”

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“Very easy to use”

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“I had a pleasant experience. Direct4pet had the best price for the item I needed. It was easy and quick to place the order and I got updates about the process. The product was shipped and received promptly. Thank you”

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“simple to use website. great prices and more importantly great communication. would be happy to recommend”

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“Came across this company after searching for a cheaper option than my vets for flea treatment. This is the place to get your products from, so much cheaper than your vets. Great prices, great selection and very easy to use website. Order and delivery was very quick and simple. I would highly recommend.”

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“Easy purchase on the website and a good price for the product I needed.”

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“Very easy to navigate the website and order Cystaid for my cat. Communication was excellent and dispatch was very speedy. Would not hesitate to use again . Also have the option to place a regular discounted order .”

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“Good site and price thank you”

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“Well what can I say….. what a great service! With some sick puppies needing rehydration, I called and ordered the medication online. As we required the meds quite urgently, I gave them a call and spoke to the very helpful and thoughtful Harriet. She made it possible for us to pick up the much needed meds and get them to the puppies. This level of customer service I thought was dead in this day and age….. you proved me wrong. Keep up the great work and service. I would without a doubt highly recommend. Jason R”

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“Easy website to use. Product delivered in super quick time. Will use again”

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“Brilliant, easy website purchase and great prices.”

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“Very user friendly l will recommend”

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“This was the easiest website to use having previously tried 2 other ones which had me trying to buy dog and cat wormers for at least 30 mins and even then it wouldn't let me buy them ... I would definitely use these again”

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“Easy to purchase as I use shopify which automatically fills my details in which saves me time having to input it all and I can track my order from dispatch to delivery. Easy to navigate and easy to use website. Purchase complete within minutes. Durable and really good quality.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 27th September 2022

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“I found what I was looking for easily, the price was less than I pay locally and free delivery.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,424 reviews