Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,451 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Great service delivered the day after ordered”

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“Straightforward purchase, good communication and fast dispatch.”

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“Great company, kept me informed after my purchase, toy arrived in good condition and best of all my chinchilla loves it, would definitely buy from again, many thanks 😁”

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“Absolutely brilliant service and great to be kept updated on delivery times. I would highly recommend them. I will be ordering from them again.”

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“Hello, your website was very easy to use, good price on the medication for my dog, and expected delivery was 3 days and it arrived in 2, so satisfied customer all round. Thank you. Sue C.”

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“Really easy to purchaese, i've used this site before so knew what I wanted, used the drop down box, found my product and paid for it all within a matter of minutes. Products are decently priced and delivery is great”

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“Indorex is a miracle! Kept up to date with tracking, billing service”

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“very pleased with your service quick delivery and an excellent product for my dog. Many Thanks would you use again. John.”

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“It was very easy to find the product i required and even easier to make my purchase via paypal”

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“Simple and straightforward and cheaper than Amazon!”

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“A wonderful service ,they keep in touch with you letting you know exactly when Your purchase is being despatched, came across them by chance ,would recommend and I will be using them again 😁👍”

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“easy process and very quick delivery.”

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“Great company to deal with, good communication and speedy delivery A+”

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“Reasonable price came early”

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“Absolutely brilliant very easy & quick delivery highly recommend”

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“Had no problems in ordering my purchase. Will order again from you.”

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“Quick and easy too order. Very easy to use good quality and worth every penny thank you.”

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“So easy to order and fast delivery too. Best prices 5*****”

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“Totally easy to order, superb delivery timescale, superb price. What more would anyone want.”

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“Brought flexi leads, the customer service and prompt delivery was outstanding Many thanks”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,451 reviews