Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,075 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“Website clear and easy to use. Good communication regarding delivery from both company and courier. However the courier didn’t have the full address on the label, just the road name so had to call me to find this out.”

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“Easy to order and quick to arrive - and a relly good price!”

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“Still haven't received my order so I can't leave any positive review”

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“Great price, super easy ordering - fast delivery - perfect! Thank you, will re order again.”

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“I have used direct4pet several times and always been very happy with the service. They are extremely competitive in pricing and deliver very quickly. The website is easy to use.”

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“Order was easy delivery was slow and one of the items was mouldy”

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“Easy ordering. Good price. Fast delivery. Very satisfied customer.”

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“Excellent communication, wonderful items, great price.”

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“Great service & variety of products that save me ££££'s !!! 😊”

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“Very easy to order . But have still not received item”

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“We received our medicin on time, and we are using it, It seems to be working great. Thank you.”

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“very east to order . biggest problem i usually fing is scouring any site to find the postage. this on was easy”

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“Very easy website. Great service reliable and excellent range. Competitive prices”

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“Using the website was easy”

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“Much cheaper than Amazon for the Company of Animals treat bag & free delivery”

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“Remend Corneal Repair Gel was prescribed by my vet at more than double the price and with a consultation fee on top,great it can be bought from site's like this. Many thanks.”

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“You offered me 5% if I signed up to your news letter but I never received any opportunity to do that.”

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“Product exactly what I needed but delivery did take a little longer than advertised”

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“Always an easy purchase - good communication, efficient subscriptions and lots of human help when things don't go as planned.”

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“Very easy to find website and complete order..delivery within days..have used direct4pet for years...excellent”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,075 reviews