Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,099 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will use your services again and recommend you to my friends.”

Helpful Report

“Excellent purchase. and price!. Fast delivery. Thank you Elizabeth”

Helpful Report

“Item received earlier than expected and in good order Thank you.”

Helpful Report

“Very easy. Just put product in search. Pay with aAmazon. brilliant.”

Helpful Report

“It was very easy to place the order on the website. I also like it that I could either pay with my Amazon or Paypal account.”

Helpful Report

“Super quick delivery fantastic price !!”

Helpful Report

“Absolutely brilliant service, was kept updated by email, ordered on Monday and item delivered on the Wednesday, could not be happier.”

Helpful Report

“Quick professional service”

Helpful Report

“Came quickly and I will be back soon”

Helpful Report

“Quick delivery of the right product”

Helpful Report

“Very easy to deal with. Great product and very fast delivery. Thankyou.”

Helpful Report

“They are a great company and very trustworthy who delivery very quickly. The items they sell are TipTop and at a great price.”

Helpful Report

“Very easy to order and fast delivery”

Helpful Report

“The site was easy to negotiate, and i found the prices very reasonable as well. Wide variety of products available. Will visit again next time I need something.”

Helpful Report

“Excellent price. Delivered next day. Will use again”

Helpful Report

“very easy and quick to purchase exactly what I wanted, thank you”

Helpful Report

“Great value and first class service.”

Helpful Report

“Very easy to purchase what was needed. There was a slight delay but when I contacted customer service they were fantastic they were very quick at answering my questions and advised that there had been a short delay but they had sent my purchase and had upgraded it to next day delivery. Fantastic customer service can’t find a fault. Customer services are very knowledgeable about products and services.”

Helpful Report

“A couple of clicks and it was done! Very easy and straightforward.”

Helpful Report

“Excellent service, easy to purchase and arrived the next day. Will definitely use again.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,099 reviews