Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,098 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“Received cat toothpaste within 2 days of ordering it I would highly recommend to buy from”

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“Very easy to order and thrilled with the results. My Jack Russell is a different dog already. Less anxious and much calmer. Will definitely order again. Thank you”

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“Quick good service cheap priceand no hassle used before will use again”

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“Very easy,especially with Amazon pay. .speedy delivery. thankyou”

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“Quick, simple and easy to order, efficient service. My order arrived in good time. Thank you, very pleased. Would recommend and would buy again.”

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“My purchase was very quick and easy to do. I was very satisfied.”

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“A very simple process and competetive pricing. I will use Black Cat again!”

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“Haven't got the item yet but had good service from them in the past”

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“Website is easily navigated and check out process is nice and simple. My orders are always shipped out very quickly too!”

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“Excellent service. Good value for money and a very prompt service letting customers know when their goods will be dispatched.”

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“Speedy delivery & good price & our litt dog doesn't seem to mind the taste.”

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“Extremely quick and efficient to reorder products. Very competitively priced and quick delivery - highly recommended”

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“Easy to purchase and very fast delivery. Thanks”

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“Fast service and good communication.”

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“A mail-order business that wants to remain in business doesn't accept orders and take payment and then email customers 2 days later to say that Covid-19 is causing delays in despatch. I saw no warning of this on the website when I ordered, it was sprung on me today. The request for a review - of an order that may not arrive for some time - followed seconds later. The time to ask for a review - if you want a favourable one - is when you have actually filled an order in a timely and efficient manner.”

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“Have used Black Cat for a number of years with excellant services. Prices are good and its reassuring buying from a vetinary supply business. Highly recommended.”

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“Not yet arrived”

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“fast delivery and a good description of usage etc”

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“It was very easy to buy what I wanted, I did look at a couple first but they were from China. I like to buy British if I can, but very happy.”

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“I will use your services again and recommend you to my friends.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,098 reviews