Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,099 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“I bought the halti harness to help my dog stop pulling me it has worked wonders, great customer service, speedy postage, thanks again”

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“It was easy to order on the website - instructions all clear and straightforward. The medicine for my cat arrived well within time and was excellent value for money.”

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“very quick no problems”

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“Have used this company for many years, mainly because of their prices and because they have a veterinary practice”

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“Excellent service, and fast dispatch, very pleased”

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“Brilliant. Mega Fast delivery and great communications..all at a good price.”

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“My purchase with this company was such a smooth transition, I have ordered before+never had any problems, the service is reliable+fast... Thank you...”

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“Very easy to order and several ways to pay, but can't answer the remaining questions as I have only ordered today, so have to wait until I receive the order”

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“it was very easy to find the right product that i struggled to get any where else and at a very good price so im very happy and glad to have found black cat medicines and my cats will be happy to”

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“Very easy and communication was excellent”

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“I purchased a clix dog collar which was del without any hitches,it was working well and did stop my dog barking on the vibrate function ,however after a few weeks it stopped working on this function ive messaged black cat med about 3 times and I haven't had a reply mrs marlene jones 138 evesham rd ,headless cross ,Redditch ,b97 5ER”

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“I keep coming back to Black Cat Medicines because their prices are good, service is reliable and delivery is prompt.”

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“Fantastic service, very user friendly website. Good quality products.”

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“Black Cat is the "go to" site for pet potions. They have an extensive range, at reasonable prices, and the free and quick delivery can't be bettered. Very good customer service.”

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“Rcently purchased YuMove for my cat. The website was clear and easy to use and the prices were the best I could find on the intrnet. Product arrived within 2 days :) Overall a very pleasent experience. I'll be back for sure.”

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“Very good product and nice service”

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“Having recently adopted a rescue dog which the RSPCA vet advised needs a joint supplement, I took to the internet and found Black Cat offered what she needs and at a reasonable price. I was also extremely happy with the speed of delivery at no extra cost. Will be using them again for sure.”

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“Great website and very easy to order.”

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“Quickest delivery and best price for my cat's toothpaste”

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“Very easy to purchase and delivered within 3 days fantastic service every time I order”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,099 reviews