Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,380 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Remend Corneal Repair Gel was prescribed by my vet at more than double the price and with a consultation fee on top,great it can be bought from site's like this. Many thanks.”

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“You offered me 5% if I signed up to your news letter but I never received any opportunity to do that.”

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“Product exactly what I needed but delivery did take a little longer than advertised”

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“Always an easy purchase - good communication, efficient subscriptions and lots of human help when things don't go as planned.”

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“Very easy to find website and complete order..delivery within days..have used direct4pet for years...excellent”

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“Very competitive price, easy to navigate website, shipped same day”

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“Very easy and straight forward to use the direct4pet websit. With good value items and attractive offers.”

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“So easy to order from Direct 4 Pet. Very simple”

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“Easy website, user friendly and reliable. Good communication e.g updating customer order.”

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“Needed spray on plaster for a wound on my dogs ear. This was by far the cheapest of the same product on various sites and also offered free delivery Very pleased with the product even if it is very diificult to spray a dogs ear! My only criticism would be the packaging. It is an aerosol and was only in a plastic bag inside a cardboard envelope. I think it should have had more protective covering to prevent any damage (puncture) in transit. Mine was absolutely fine”

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“Very good website, great fast delivery service. Would use again and would recommend.”

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“Great products at affordable prices, fast delivery. Rapid responses from customer enquires !”

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“Great prices”

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“Well priced. Worming meds came quicker than expected. Have used them for years always reliable”

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“Easy enough to order but very disapointing product. Arrived with broken clips, very hard to assemble and not fit for purpose. I have emailed a request for a refund, its such a great idea but it does not work! I found it really hard to work out how to attached the lid to the bin, it is not covered in the instructions, on re-examining I am wondering if it should have been already assembled but had become detatched somehow in the handling and hense the broken clips.”

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“Good product, quick delivery”

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“Very easy to order from Direct4Pet.co.uk / Black Cat Medicines! I first ordered this product from Onbuy so I knew it was very good, but it's cheaper & quicker directly from their website. I have an infestation of dog fleas and red spider mites (I'm a budgie breeder) and this is fantastic for both!”

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“Very easy and intuitive. No problems at all. Nobody gets 100%.”

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“I ordered bob martin wormer for my small dog. It was rasy to find, and in the correct dose for her size. The price was very reasonable and it was despatched and received by me very quickly. Will certainlly use again”

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“The website was easy to navigate and I found what I was looking for at a reasonable price. Delivery was great too.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,380 reviews