Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,113 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Easy to order, kept me informed about possible late arrivals etc even refunded the postage as it was going to be a couple of days late. Very impressed with customer service.”

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“Easy to place order - upload prescription”

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“Very easy to order. Was given a date for delivery and even then it was delivered early. Very happy with purchase and the price was right.”

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“It was so easy to order, and upload my cat's prescription to the website. I placed my order in the morning and by the end of the day I had received an email confirming it had been dispatched! Thank you so much for making this super easy and efficient!”

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“Easy to negotiate site,and very quick”

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“Website was easy to use with a good choice. In addition I was able to make a significant price saving over that from the manufacturer.”

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“Easy to order and find the ointment I needed for our King Charles Spaniel. Arrived when they said if would. I shall be ordering again.”

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“Excellent. I chose what i wanted, read the description and purchased the item. No messing about in the checkout”

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“Very easy & quick to use.”

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“Very easy to use and value for money”

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“Easy to find product. Clear & concise website & information”

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“Very impressed with the service from Direct4Pet. Easy to order, prompt free delivery and my order of a Horse feed supplement was great value.”

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“Fantastic!! I ordered a box of gravy bones for Bertie one day AND, They came the next day. That is what I call brilliant service. Well done to everyone for this brilliant response!!! Martin and Bertie!!!”

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“Excellent managed to find the perfect harness at the right price website easy to use”

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“Website very clear and informative, had reason to phone to clarify something and my enquiry was dealt with efficiently and politely. Placed my first order at lunchtime and product was delivered the next day. Excellent service”

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“The product was easy to order and was sent quickly, I would recommend. Thankyou.”

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“Hi! I can't comment on your website as the Seresto collar was ordered for me by someone else. However, I would like to say I have not received this item yet despite an email saying it is being shipped. I have been waiting 8 days now. I do hope it will arrive soon.”

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“the price is very fair and the delivery is very fast. within 1 day I received my order and was very pleased with that, and the expiry date is very long till 2026. Good service and would recommend it.”

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“I found it quite easy to order it was nice and clear I will probably order again soon.”

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“Found the website by chance. Very easy to use. Quick efficient response. Will certainly use it again.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,113 reviews