Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,451 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 1st time I've used this company, no issues, sent out quickly and emailed with delivery details.”

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“Great, very fast delivery!”

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“Product arrived quickly, reasonably priced. Will use again and would recommend”

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“this site was easy to order from and I was kept up-to-date with the progress of my order..my dog loves his treat so does his healthy tummy that's why have used them again.!!!!🐕🐕🐕🐕🐕gets a five rating from me....”

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“Received early when I ordered from eBay. Good price and customer service message.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 26th June 2021

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“Very quick and easy ordering via eBay and purchase arrived promptly. I would use this company again.”

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“Very easy to find what I needed. The customer service is available for better information, which is a great thing, and the delivery is been very fast. I will return. Thanks”

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“The website is quick to use and i had no issues placing my order and it came sooner than i thought given i had placed my order so late in the day - will be back for sure”

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“Amazing service ordered cat wormer spot on arrived the next day definitely recommend also contacted regarding another product and they sent me link straight away definitely good service”

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“Very reasonable prices, speedy delivery too.”

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“Very easy to order and excellent delivery time”

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“Excellent service from Black Cat. Easy ordering process, kept fully informed of delivery through Royal Mail. Prompt despatch and fast delivery. Would definitely recommend company.”

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“The website is very easy to use and the price’s are very good and the delivery service is perfect thanks again”

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“Very easy and pleasent transaction very fast dispatch and delivery great communication all the way to me receiving my purchase I would definitely recommend black cat medicines for my pets needs”

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“Very quick delivery:) good product”

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“Easy to use and really fast delivery time.”

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“Very fast good service”

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“del so quick”

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“Very good. Fast response. Will continue to use the company again.”

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“Quick and efficient service”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,451 reviews