Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,242 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Easy transaction with very propmt delivery. Purchased from seller several times now and have been satisfied every time.”

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“purchased 2 items off the ebay site, very easy transaction, informed all the way during postage and delivery, arrived on time as promised. delighted with products a dog medicated shampoo and medicated ear drops for my lovely booboo. and yes, i would buy from black cat medicines again!!”

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“Perfect seller”

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“Have purchased before from Black Cat. Always easy and pleased with service.”

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“Excellent service very quick delivery of pet toothpaste.The toothpaste was recommended by vet for my dog it is cheaper to purchase it from website than vets”

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“Good communication , speedy delivery very pleased.”

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“My purchase of the rosewood luxury leather dogs collar was a straightforward online transaction. I was surprised by the next day delivery, which was totally free. I would definitely recommend Black cat Medicines. Thank you.”

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“My Lab has arthritis and the GLM Joint Care PRO for Dogs have helped”

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“Easy to order and despatched and received on time”

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“Everything was so easy ordering from Black Cat Medicines and my order was delivered very quickly.”

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“Very easy just touched PayPal order was automatic great service”

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“Very pleased with site a good variety, great item well priced will certainly use again”

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“Easy to purchase my second time to use this company and no complaints. Thanks Paul from Wales”

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“Very pleased with the price of the joint supplements I ordered, better price than Amazon,with free delivery.”

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“Excellent!!”

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“Very simple. No issues at all. Good communication”

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“Excellent service ... quick and efficient”

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“Very easy to purchase and quick delivery. My dog Misty just loves the Dentagen Dental Chews. Many thanks”

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“The tooth cleaner has worked very well for my 9 year old Chihuahua. Have been using it for one year now, as recommended by the vet, and during her annual checkup, her teeth health was visibly a lot better!”

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“I have made several orders through the Black Cat web site and each time it has been a simple straight forward process, no stress or complications.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,242 reviews