Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,231 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“The purchase itself was easy. The delivery date was crazy long but I emailed them and they assured me it was a mistake and all would be ok. Then when I ordered and paid, they had to cancel it as couldn’t courier to my address but incredibly informative and apologetic”

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“It was easy to order”

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“Easy to order. Great price for goods and a quick delivery. thank you”

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“Easy online ordering”

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“The ordering process was very easy, in fact as easy as falling off a log, not that I have ever done that.”

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“very easy to get around the website.”

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“Black cat medicine website was easy to use and I am very happy.”

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“Purchase done through E Bay no problem, delivered quickly.”

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“Black Cat Medicines is my first port of call for Otodine for my Labradors. It’s a fabulous little company, very fairly priced & always very swift dispatch. I would highly recommend them to any pet owner. First class in my book.”

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“Very easy to buy and quick delivery”

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“Used eBay so it was easy. Can’t say anything about product/delivery as it hasn’t arrived yet.”

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“A little difficulty with international postage, however delighted that we were able to work together to resolve the issue.”

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“Very easy to find what you're looking for”

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“Easy purchase and very fast delivery”

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“Extremely easy website to navigate easy to find product and order Great prices and fast free delivery”

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“Our dog absolutely loves her ball. Normally her teeth go straight through them but this is really well made and so far no damage! She hasn't left it alone since it arrived in the post!”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th June 2019

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“It was very easy to order from black cat medicines. Always easy to find items needed, never had a problem ordering from them.”

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“Good value for money and communication delivery very quick.”

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“Purchased from black cat medicines and it was a really easy transaction and good pricing. I highly recommend them”

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“Great prices. Always arrives promptly. Good choice of products.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,231 reviews