Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,241 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,241 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 7th August 2026

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fast delivery”

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“Very easy to order. Plenty to choose from and very clear information about items available”

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“Fast dispatch and good price.”

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“It was very easy to find the item I wanted, pay and check out. The website is easy to use, and my item was dispatched quickly! Would shop here again.”

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“Very quick delivery and well packaged”

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“Great service always quick delivery. Have used Black Cat Medicines many times. Excellent product would recommend.”

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“Very easy to navigate this site, ordering was simple and I felt site was secure and reliable. Have used black cat medicines before , an excellent service and very prompt delivery. Highly recommend them”

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“very easy to use website, delivery very good, no complaints. would use again”

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“Great product fast delivery”

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“Very easy transaction, good price, quick free delivery. All-in-all excellent!”

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“Very easy purchase! Couldn’t believe it was dispatched so quickly too! Thank you so much!!”

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“Very easy transaction with swift delivery.”

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“Great service”

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“I already knew what I was ordering and found it very quickly. The site is really easy to navigate and the variety of products is very impressive. Will definitely use again.”

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“The dog eye drops I purchased were slightly cheaper here than from other venders based on that alone I’d use Black Cat again.”

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“Fast and efficient service. Very satisfied.”

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“Great service”

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“easy to deal with and fast delivery !!!”

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“Very good keeping my boxer in check”

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“An excellent company to work with. I have made many purchases from them over time.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,241 reviews