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BIL Group Ltd Reviews

4.8 Rating 746 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 746 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
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Roy Burton
Verified Buyer
“Good service”
Helpful Report
Posted 4 years ago
Vic Rus
Verified Buyer
“Readily understood website. I was able to pay using PayPal. The goods arrived within a reasonable time and well packed too; and were just as ordered.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good service but postage very expensive.”
Helpful Report
Posted 4 years ago
Graham Pitman
Verified Buyer
“Not used them before. Was warned product would be a long time coming and were willing to accept me cancelling up until despatch. Goods arrived, quality was excellent. Helpful people.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Once contacted you second time you replied within 1/2 hour of my enquiry”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Ordered phenolic braked castors with 305kg capacity. Order was received promptly.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good solid product and quick delivery.”
Helpful Report
Posted 4 years ago
Paul Gair
Verified Buyer
“Easy order procedure and delivered on time”
Helpful Report
Posted 4 years ago
MR D T COOKE
Verified Buyer
“I was replacing a rusty toe plate on a garden trolley. It arrived on time and well packaged. I was able to modify the old toe plate to provide a secure mount on the trolley body, make a back for the trolley out of scrap wood and give the whole thing a coat of paint. Not exactly 'the repair shop' but it works well.”
Helpful Report
Posted 4 years ago
ROBERT SELBY
Verified Buyer
“Prompt and efficient service, however a tracking/warning facility would be a useful addition.”
Helpful Report
Posted 5 years ago
Joely Brammer
Verified Buyer
“Good Quality”
Helpful Report
Posted 5 years ago
Tahir Tori
Verified Buyer
“percect sevice”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Goods well packaged and arrived as scheduled.”
Helpful Report
Posted 5 years ago
Nick Baldock
Verified Buyer
“Good products and service. Customer service is very good.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent product. Wasn’t next day delivery as suggested though.”
Helpful Report
Posted 5 years ago
Richard Ward
Verified Buyer
“service from BIL Group very good but let down by courier as delivered a day later than promised by BIL online”
Helpful Report
Posted 5 years ago
Nick Baldock
Verified Buyer
“Had a few issues with what I ordered but was kept updated, which I appreciate.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quick delivery missed checking before signing. Delivery guy rushed off. Packaging wheels could have had more protection to stop them shaking about in box and grating against each other. On website they look very slick. Is that because they are a Computer Generated design? A bit misleading.”
Helpful Report
Posted 5 years ago
Nick Baldock
Verified Buyer
“Good products and service.”
Helpful Report
Posted 6 years ago
Bruce Yates
Verified Buyer
“Very helpful,good service”
Helpful Report
Posted 6 years ago
BIL Group Ltd is rated 4.8 based on 746 reviews
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