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BIL Group Ltd Reviews

4.8 Rating 816 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 816 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read BIL Group Ltd Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Russell Owen
Verified Buyer
“Very good service and good wheels would of given a v.good if they had more choice in size as i really needed a slightly smaller one”
Helpful Report
Posted 3 years ago
Martin Erwood
Verified Buyer
“Quick delivery and good quality casters”
Helpful Report
Posted 3 years ago
Roland Kennett
Verified Buyer
“Very helpful customer services and a good website, although the items offered would benefit from additional pictures and dimensional drawings to assist in determining suitability. Excellent prices (but I did buy clearance items!) and quick delivery. The wheels I bought look well made with decent bearings but the tyres are Chinese (similar to ones I've used elsewhere and have shredded after not much use) so not sure how long they will last - time will tell!”
Helpful Report
Posted 3 years ago
Nigel Hart
Verified Buyer
“Good service fast delivery”
Helpful Report
Posted 3 years ago
Alan Housam
Verified Buyer
“Quick dispatch god product good communication”
Helpful Report
Posted 3 years ago
Richard Foster
Verified Buyer
“Nylon washers exactly as described delivered promptly”
Helpful Report
Posted 3 years ago
Phillip Kettyle
Verified Buyer
“Wheels ordered were of good quality and arrived when they said they would”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Good service sincere and honest advice when I called to clear up a matter regarding a scam email demanding delivery postage from another company (unrelated but caused confusion)”
Helpful Report
Posted 4 years ago
Stephen Soper
Verified Buyer
“fair price. delivered on time”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good products at competitive prices. Delivered on time, great service.”
Helpful Report
Posted 4 years ago
Mohammad Javeed
Verified Buyer
“It will be better if the delivery date is advised”
Helpful Report
Posted 4 years ago
Gwydion Wynne
Verified Buyer
“Excellent website with filters that helps you choose a product effectively. Further updates on delivery and tracking would be desirable. That’s why I gave 4 out of 5.”
Helpful Report
Posted 4 years ago
Robert Brittain
Verified Buyer
“Good service and communications”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Slight delay in delivery (good communication). Dust cap missing off inner tube. Otherwise good.”
Helpful Report
Posted 4 years ago
Geoff Dyche
Verified Buyer
“Could of done with knowing the ETA”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Product as discribed & arrived on time.”
Helpful Report
Posted 4 years ago
David Hough
Verified Buyer
“Very good price. Delivery was quick, however it was dropped off at the same number in the wrong Road. Fortunately, the resident at that address was in, retrieved the package from their porch and bought it to me..”
Helpful Report
Posted 4 years ago
Hi David, thank you for the review. I am sorry to hear your item was delivered to the wrong address. We use third-party carriers and this is quite a rare occurrence but we will be sure to pass the feedback on to help avoid any future issues. I am pleased to hear the goods did make it to you and please do not hesitate to get in touch if we can be of further assistance.
Posted 4 years ago
Paul Gant
Verified Buyer
“Good quality product, supplied promptly”
Helpful Report
Posted 4 years ago
Stanley Goodwin
Verified Buyer
“good service”
Helpful Report
Posted 4 years ago
George Paynter
Verified Buyer
“Cant fault the service. Polite, helpful, delivery next day. However unable to give 5 stars as the product i wanted and as advertised was no longer available. Reworking the substitute cost me another £30 in parts.”
Helpful Report
Posted 4 years ago
BIL Group Ltd is rated 4.8 based on 816 reviews
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