BIL Group Ltd Reviews

Name: BIL Group Ltd
Address: Porte Marsh Road, , Calne, Wiltshire
Rating: 4.81

4.8 Rating 821 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 821 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and good wheels would of given a v.good if they had more choice in size as i really needed a slightly smaller one”

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Posted 3 years ago

“Quick delivery and good quality casters”

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Posted 3 years ago

“Very helpful customer services and a good website, although the items offered would benefit from additional pictures and dimensional drawings to assist in determining suitability. Excellent prices (but I did buy clearance items!) and quick delivery. The wheels I bought look well made with decent bearings but the tyres are Chinese (similar to ones I've used elsewhere and have shredded after not much use) so not sure how long they will last - time will tell!”

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Posted 3 years ago

“Good service fast delivery”

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Posted 3 years ago

“Quick dispatch god product good communication”

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Posted 3 years ago

“Nylon washers exactly as described delivered promptly”

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Posted 4 years ago

“Wheels ordered were of good quality and arrived when they said they would”

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Posted 4 years ago

“Good service sincere and honest advice when I called to clear up a matter regarding a scam email demanding delivery postage from another company (unrelated but caused confusion)”

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Posted 4 years ago

“fair price. delivered on time”

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Posted 4 years ago

“Good products at competitive prices. Delivered on time, great service.”

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Posted 4 years ago

“It will be better if the delivery date is advised”

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Posted 4 years ago

“Excellent website with filters that helps you choose a product effectively. Further updates on delivery and tracking would be desirable. That’s why I gave 4 out of 5.”

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Posted 4 years ago

“Good service and communications”

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Posted 4 years ago

“Slight delay in delivery (good communication). Dust cap missing off inner tube. Otherwise good.”

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Posted 4 years ago

“Could of done with knowing the ETA”

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Posted 4 years ago

“Product as discribed & arrived on time.”

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Posted 4 years ago

“Very good price. Delivery was quick, however it was dropped off at the same number in the wrong Road. Fortunately, the resident at that address was in, retrieved the package from their porch and bought it to me..”

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Posted 4 years ago

Hi David, thank you for the review. I am sorry to hear your item was delivered to the wrong address. We use third-party carriers and this is quite a rare occurrence but we will be sure to pass the feedback on to help avoid any future issues. I am pleased to hear the goods did make it to you and please do not hesitate to get in touch if we can be of further assistance.

Posted 4 years ago

“Good quality product, supplied promptly”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Cant fault the service. Polite, helpful, delivery next day. However unable to give 5 stars as the product i wanted and as advertised was no longer available. Reworking the substitute cost me another £30 in parts.”

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Posted 5 years ago

BIL Group Ltd is rated 4.8 based on 821 reviews