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BIL Group Ltd Reviews

4.8 Rating 795 Reviews
96 %
of reviewers recommend BIL Group Ltd
4.8
Based on 795 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
Great Service and Products. Would use again.
Helpful Report
Posted 6 years ago
All good. Quick dispatch and well packed. Slightly let down by courier not putting a card through my door. Neighbours had it for days.
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Posted 6 years ago
Excellent deal in every way.
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Posted 6 years ago
Very good quality wheels thank you
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Posted 6 years ago
super website, fast and easy from start to checkout
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Posted 6 years ago
Very pleased with purchase.
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Posted 6 years ago
Products are good quality and quick delivery
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Posted 6 years ago
percect sevice
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Posted 6 years ago
Delivered and as described
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Posted 6 years ago
Very helpful customer service, good product delivered quickly.
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Posted 6 years ago
Excellent all round, helpful and friendly. Great people to deal with. Second to none.
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Posted 6 years ago
Efficient and prompt delivery
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Posted 6 years ago
No problems at all . Easy to deal with. Got my parts in 48 hours 😁
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Posted 6 years ago
Annie was extremely helpful, friendly and professional. In my opinion she went out of her way to help.
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Posted 6 years ago
Great range of components.Good quality and prices. Fast delivery. Highly recommended.
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Posted 6 years ago
Very impressed with choice /availability and speed of delivery Many thanks
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Posted 6 years ago
The parts arrived on time and have been fitted to my wife,s mobility scooter
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Posted 6 years ago
Goods well packaged and arrived as scheduled.
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Posted 6 years ago
Product was exactly as described and arrived when you said it would. I think the minimum charge for delivery for smaller items / orders is expensive though. Maybe something you can look at ? Thanks
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Posted 6 years ago
Product quality and price is spot-on although P handles originally required out of stock for 9 weeks! A bit slow on delivery (13 days) compared to previous orders. Also no communication on progress until I emailed to chase the delivery date, the sales manager replied and apologised for the delay which was due to it being a busy time of year for production team. Definitely recommend this company every time despite delays.
Helpful Report
Posted 6 years ago
BIL Group Ltd is rated 4.8 based on 795 reviews